Durable Medical Equipment and Supply Program Director

3 weeks ago


Akron, Ohio, United States Akron Children's Hospital Full time
Job Summary

We are seeking a highly skilled and experienced Durable Medical Equipment and Supply Program Manager to join our team at Akron Children's Hospital. The successful candidate will be responsible for managing and directing all home medical equipment services within Home Health, including enteral therapy. This role will act as a home medical equipment and supply resource for Home Health, ambulatory, and hospital staff within ACH, and will serve as a liaison between departments within Home Health for effective coordination of services.

Key Responsibilities
  • Manage and ensure the appropriateness of service provided to Home Health patients referred for DME/Enteral services initially and on an ongoing basis.
  • Recommend and participate in decisions regarding DME/Enteral, Incontinence, and retail services.
  • Develop and execute DME/Enteral services goals.
  • Develop, review, revise, and execute standard work instructions, with protocols and guidelines for DME/Enteral.
  • Ensure compliance with all DME/Enteral activities according to established policies and procedures in accordance with JC standards, State Medicaid requirements, and additional laws associated with providing medical equipment and supplies to patients.
  • Manage the patient delivery method for supplies and medical equipment.
  • Provide input and collaborate with the Home Health Pharmacy Manager in overseeing the work of the Purchasing Technician.
  • Manage the inventory of DME/Enteral supplies and be responsible for inventory control and logistics.
  • Assist with tasks of DME staff when needed and provide oversight to assure on-call availability is covered.
  • Manage and prepare DME/Enteral budget in a fiscally sound manner.
  • Provide ongoing training and reassign personnel responsibilities based on their additional qualifications and updated current competence or as scope of service changes.
  • Assist the Home Health finance department in obtaining maximum reimbursement for services provided.
  • Provide consultation within the healthcare system and community related to in-home pediatric DME & Enteral services.
  • Assist with data collection for payer contract negotiations related to DME & Enteral services.
  • Promote, model, and participate in ACH and Home Health customer service initiatives; foster patient/parent/caregiver, payor, provider, and other community relationships through using effective communication and collaboration skills; and openly and willingly provide Home Health staff and managers with customer feedback, in an appropriate and goal-oriented way.
  • Actively participate in Home Health continuous quality and performance improvement activities under the direction of the QI coordinator and respective members of the management team (including event tracking and reporting, patient delivery volumes, improvement teams, customer satisfaction surveys, utilization review activities, formulary management, etc.).
Requirements
  • Bachelor's degree preferred, or associate's degree with 4 year's supervisory inventory management experience required.
  • Strong business (healthcare, DME, warehouse or supply chain) background.
  • Inventory logistics experience preferred. CPIM (Certified in Planning and Inventory Management) preferred.
  • 2-3 years' experience in a healthcare or medical area where patient care medical equipment supplies were provided or managed strongly preferred.
  • Must be organized, motivated, and able to execute goals independently following an established strategic plan.
  • Good interpersonal skills, both verbal and written.
  • Process development and improvement skills to assure consistent implementation, accountability, adherence, and regular review.


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