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Assistant Store Manager

2 months ago


Washington DC USA, United States PetSmart Full time
About Our Store:

PetSmart is a leading retailer of pet products and services, dedicated to providing a unique shopping experience for pet owners. As an Assistant Store Manager, you will play a key role in leading the operations of our retail store, ensuring that we deliver exceptional customer service and provide a welcoming environment for pets and their owners.

About Our Teams:

In our fast-paced retail environment, we rely on the expertise and dedication of our team members to drive sales, improve customer satisfaction, and maintain a clean and safe store environment. As an Assistant Store Manager, you will be responsible for:

  • Associate Leadership: Recruiting, training, and developing a high-performing team of sales associates, ensuring they have the skills and knowledge to provide exceptional customer service and drive sales.
  • Pet Parent Engagement: Building strong relationships with our customers, understanding their needs, and providing personalized recommendations to drive sales and improve customer satisfaction.
  • Overall Retail Initiatives: Collaborating with the Store Manager to execute strategic merchandising initiatives, drive sales, and maintain a competitive edge in the market.
About Your Career:

PetSmart offers a dynamic and supportive work environment, with opportunities for career growth and development. As an Assistant Store Manager, you will have the chance to:

  • Gain experience: Develop your skills and knowledge in a fast-paced retail environment, with opportunities to work in different business units, such as the salon or Pets Hotel.
  • Develop your leadership skills: Take on additional responsibilities, such as leading a team of sales associates or managing a specific department.
  • Transfer to new locations: Explore opportunities to work in different stores across the country, expanding your knowledge and experience.
The PetSmart Difference:

At PetSmart, we're passionate about providing a unique shopping experience for pet owners. As an Assistant Store Manager, you will be part of a team that is dedicated to:

  • Providing exceptional customer service: Ensuring that every customer leaves the store feeling valued and satisfied.
  • Driving sales and growth: Collaborating with the team to drive sales, improve customer satisfaction, and maintain a competitive edge in the market.
  • Creating a positive work environment: Fostering a culture of teamwork, respect, and open communication.