Guest Services Ambassador

1 day ago


Newark, Delaware, United States Christiana Care Full time

**Deliver Exceptional Patient Experience**

We are seeking a highly service-oriented individual to join our team as a Guest Services Representative. As the ambassador of our organization, you will provide a welcoming environment to all patients, visitors, and guests, ensuring an outstanding experience with a personal touch.

Key Responsibilities:

  • Provide accurate and helpful information to patients and visitors
  • Partner with ChristianaCare caregivers to provide exceptional experience
  • Complete assigned projects, such as collating, typing, and processing visitor passes
  • Receive and document lost or found property using the Report to Learn (R2L) system
  • Maintain and update Information Desk Directories as needed
  • Advise volunteers and Junior Board members on daily assignments and answer inquiries
  • Distribute visitor badges
  • Keep team members updated on current issues/concerns

Requirements:

  • High school diploma or equivalent
  • Two years of customer service experience
  • Excellent oral communication skills

We Offer:

  • A varied schedule rotating at the Newark, Wilmington, and Union locations
  • An equal opportunity employer committed to diversity and inclusion
  • A welcoming and supportive work environment

Apply Today:

Join our team and become a part of an organization passionate about love and excellence. We look forward to hearing from you



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