Guest Services Ambassador
1 day ago
**Deliver Exceptional Patient Experience**
We are seeking a highly service-oriented individual to join our team as a Guest Services Representative. As the ambassador of our organization, you will provide a welcoming environment to all patients, visitors, and guests, ensuring an outstanding experience with a personal touch.
Key Responsibilities:
- Provide accurate and helpful information to patients and visitors
- Partner with ChristianaCare caregivers to provide exceptional experience
- Complete assigned projects, such as collating, typing, and processing visitor passes
- Receive and document lost or found property using the Report to Learn (R2L) system
- Maintain and update Information Desk Directories as needed
- Advise volunteers and Junior Board members on daily assignments and answer inquiries
- Distribute visitor badges
- Keep team members updated on current issues/concerns
Requirements:
- High school diploma or equivalent
- Two years of customer service experience
- Excellent oral communication skills
We Offer:
- A varied schedule rotating at the Newark, Wilmington, and Union locations
- An equal opportunity employer committed to diversity and inclusion
- A welcoming and supportive work environment
Apply Today:
Join our team and become a part of an organization passionate about love and excellence. We look forward to hearing from you
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