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Retail Sales Associate

2 months ago

Huntington Beach, California, United States The Sherwin-Williams Company Full time
About the Role

This part-time position is essential to the success of our retail stores. As a sales floor associate, you will work closely with wholesale and retail customers to determine their needs and provide solutions. You will be responsible for delivering excellent customer service, meeting sales goals, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
  • Determine customer needs and present appropriate products and services
  • Build trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently
  • Meet sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull products from the sales floor or warehouse
  • Tint and mix products to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load and unload delivery trucks
  • Assist with deliveries, as needed
  • Maintain in-stock and presentable condition of assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Valid, unrestricted driver's license
  • High school diploma or GED
  • At least one year of experience in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products
  • Previous experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish