Service Resolution Associate

5 days ago


Apex, North Carolina, United States JBT Full time

**Become a Part of JBT's Team**: We are looking for a highly skilled Customer Service Representative to join our team at JBT Corporation. In this role, you will report directly to the Customer Service Manager.

JBT is a global leader in food and beverage technology, committed to fortifying the future of food. Our core values are built around four key principles: Serve with Integrity, Collaborate with Humility, Grow with Agility, and Innovate with Impact.

The ideal candidate will have two years of experience working in a Customer Service capacity supporting a manufacturing environment. They will be responsible for:

  • Responding to internal and external customer inquiries in a timely and professional manner.
  • Researching part numbers, pricing, and service availability to provide accurate information to customers.
  • Entering International and Domestic Customer orders into an ERP system efficiently.

Job Requirements:

  • A High School Diploma is required for this position.
  • Proficiently use Microsoft Office daily for all business transactions.

Travel & Location:

  • This is a 100% onsite role.
  • No travel is required for this position.

Compensation & Benefits:

The estimated salary for this position is $60,000 - $70,000 per year, depending on experience. JBT Corporation also offers competitive benefits on day one, including medical, dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.



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