Customer Service Representative

1 week ago


Madison, Wisconsin, United States American Family Connect Property and Casualty Insurance Company, Inc. Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at American Family Connect Property and Casualty Insurance Company, Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving service issues, and ensuring a positive experience for our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer service issues
  • Communicate directly with customers to gather information and resolve issues
  • Work closely with internal teams to resolve complex issues
  • Develop a deep understanding of company policies and procedures
  • Provide exceptional customer service and support
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Property & Casualty Insurance license required within 12 months
What We Offer
  • Competitive hourly rate
  • Opportunities for career growth and development
  • Comprehensive benefits package
  • Flexible work arrangements
  • Relocation support for eligible candidates

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong desire to work in a dynamic and supportive team, we encourage you to apply for this exciting opportunity.



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