Service Advisor

3 days ago


Little Falls, Minnesota, United States Heartland Tire Inc Full time

Job Title: Service Advisor

Job Summary: We are seeking a highly skilled Service Advisor to join our team at Heartland Tire Inc. The successful candidate will assist the Store Manager in overseeing the performance and operations of our stores in a specific region.

Key Responsibilities:

  • Assist the Store Manager in overseeing the performance and operations of all aspects of the store, including retail and commercial businesses.
  • Lead a team of service and sales professionals in a fast-paced environment and cultivate a We Can Do That culture.
  • Drive store sales by achieving overall business performance objectives, including sales and productivity goals.
  • Maintain existing customer base by providing exceptional customer service.
  • Communicate clearly to serve as the liaison between technicians and customers.
  • Manage service center workflow and ensure the highest level of quality.
  • Other duties as assigned.

Requirements:

  • Previous sales or management experience in automotive service and repair.
  • Comprehensive understanding of the automotive service market.
  • ASE certifications and/or a technical school degree are preferred but not required.
  • Excellent customer service skills and a proven track record in sales.
  • Ability to stand on feet for prolonged periods.

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