Lead Cook Team Member

3 weeks ago


Oxford, Ohio, United States Nieves Hospitality LLC Full time
Job Description

Bloom Kitchen & Co. Team Leads are passionate, dedicated, and enthusiastic leaders that bring the best possible guest experience while delivering the best plant-based food. Team Leads consistently role model BLOOM KITCHEN & CO.'s values and they lead their shift with confidence to achieve a successful service, whether it be lunch or dinner. They do this by being humble and positive, utilizing operational tools to ensure BLOOM KITCHEN & CO. Standards of Excellence are maintained, and their Team Members thrive in an environment that is joyful.

Your Key Responsibilities

  • Deliver Bloom Kitchen & Co. Standard of Excellence by setting direction with Team Members to deliver quality food and great guest experiences across all areas of the restaurant.
  • Live BLOOM KITCHEN & CO. mission and values to ensure the culture outlined is seen, heard and felt.
  • Role model and coach Team Members and Trainers to uphold Haven Standards of Excellence and policies outlined in the BLOOM KITCHEN & CO. Team Member Handbook.
  • Be connected to Team Members by maintaining open communication channels, recognizing positive performance, and supporting them through both exemplary and challenging times.
  • Implement procedural change as communicated by the General Manager to promote sales growth, reduce costs, and increase productivity.
  • Maintain a work environment during their shift that ensures inclusivity and promotes team safety.
  • Support the General Manager by executing action plans to close gaps on established goals or the need to implement company initiatives or changes.
  • Ensure their shift maintains all Bloom Kitchen & Co. food safety standards and cleanliness standards both inside and outside of the restaurant.
  • Other duties as assigned.
  • Must be able to stand for up to 8 hours a day.
  • Must be able to lift up to 25 pounds and on occasion 50 pounds.

Key Performance Indicators

  • Staffing & Scheduling
  • Lead a crew of up to 8 Team Members/Trainers
  • Ensure breaks are taken by all staff on their scheduled shifts
  • Rewards & recognition
  • Communication with AGM and GM on scheduling opportunities
  • Teaching & Training

Team Member Training

  • Coaching and redirecting Team Members as needed to uphold Bloom Kitchen & Co. Standards of Excellence and Mission and Values
  • Sales & Inventory

Daily Sales Tracking

  • Food production, daily prep Par setting & quality control
  • FIFO incoming product
  • Inspect incoming product
  • Operations & Continuous Improvement
  • Floor management during scheduled shifts as Manager on Duty
  • Role modeling and ensuring exceptional guest interactions
  • Cash Management
  • Implement and track completion of station opening and closing checklists.
  • Host shift hand-offs with incoming Manager on Duty and completion of Logbooks.
  • Maintenance of kitchen equipment
  • Safe food storage
  • HACCP documentation upkeep
  • Restaurant cleanliness, organization & no clutter

A Day and a Week in the Life...

  • Monday- Sunday availability | 24-38 hours/week | Team Leads have two days off per week.
  • Manage Hours in Team Member positions to ensure 37+ hours/week.
  • During the training period you will accelerate through all aspects of the business.

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