Lead Cook Team Member
3 weeks ago
Bloom Kitchen & Co. Team Leads are passionate, dedicated, and enthusiastic leaders that bring the best possible guest experience while delivering the best plant-based food. Team Leads consistently role model BLOOM KITCHEN & CO.'s values and they lead their shift with confidence to achieve a successful service, whether it be lunch or dinner. They do this by being humble and positive, utilizing operational tools to ensure BLOOM KITCHEN & CO. Standards of Excellence are maintained, and their Team Members thrive in an environment that is joyful.
Your Key Responsibilities
- Deliver Bloom Kitchen & Co. Standard of Excellence by setting direction with Team Members to deliver quality food and great guest experiences across all areas of the restaurant.
- Live BLOOM KITCHEN & CO. mission and values to ensure the culture outlined is seen, heard and felt.
- Role model and coach Team Members and Trainers to uphold Haven Standards of Excellence and policies outlined in the BLOOM KITCHEN & CO. Team Member Handbook.
- Be connected to Team Members by maintaining open communication channels, recognizing positive performance, and supporting them through both exemplary and challenging times.
- Implement procedural change as communicated by the General Manager to promote sales growth, reduce costs, and increase productivity.
- Maintain a work environment during their shift that ensures inclusivity and promotes team safety.
- Support the General Manager by executing action plans to close gaps on established goals or the need to implement company initiatives or changes.
- Ensure their shift maintains all Bloom Kitchen & Co. food safety standards and cleanliness standards both inside and outside of the restaurant.
- Other duties as assigned.
- Must be able to stand for up to 8 hours a day.
- Must be able to lift up to 25 pounds and on occasion 50 pounds.
Key Performance Indicators
- Staffing & Scheduling
- Lead a crew of up to 8 Team Members/Trainers
- Ensure breaks are taken by all staff on their scheduled shifts
- Rewards & recognition
- Communication with AGM and GM on scheduling opportunities
- Teaching & Training
Team Member Training
- Coaching and redirecting Team Members as needed to uphold Bloom Kitchen & Co. Standards of Excellence and Mission and Values
- Sales & Inventory
Daily Sales Tracking
- Food production, daily prep Par setting & quality control
- FIFO incoming product
- Inspect incoming product
- Operations & Continuous Improvement
- Floor management during scheduled shifts as Manager on Duty
- Role modeling and ensuring exceptional guest interactions
- Cash Management
- Implement and track completion of station opening and closing checklists.
- Host shift hand-offs with incoming Manager on Duty and completion of Logbooks.
- Maintenance of kitchen equipment
- Safe food storage
- HACCP documentation upkeep
- Restaurant cleanliness, organization & no clutter
A Day and a Week in the Life...
- Monday- Sunday availability | 24-38 hours/week | Team Leads have two days off per week.
- Manage Hours in Team Member positions to ensure 37+ hours/week.
- During the training period you will accelerate through all aspects of the business.
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