Transportation Operations Manager
4 weeks ago
Job Summary
The Transportation Manager will oversee the safe and efficient transportation of participants, ensuring compliance with company policies and procedures. This role requires extensive knowledge of Kansas City, MO surrounding areas streets, neighborhoods, and traffic patterns.
Key Responsibilities
- Manage the transportation department, including hiring, training, and scheduling of drivers.
- Assist the Transportation Coordinator in daily scheduling and coordination of transportation.
- Conduct drivers' quarterly meetings and safety meetings.
- Participate in all required meetings, including IDT, family meetings, staff meetings, in-service training programs, quality improvement meetings, and sub-groups as needed.
- Establish a positive rapport with participants, their family members, and other members of the care team and its network providers.
- Address and resolve participant grievances within the requested timeline.
- Manage staff, preparing work schedules and assigning specific duties.
- Ensure all transportation staff members are updated on all policies and procedures.
- Interact closely with senior center staff, resolving concerns as they arise.
- Work cooperatively and professionally with Center staff.
- Manage and maintain a fleet of lift vans, A.D.A accessible minibuses, and ambulatory vehicles.
- Keep all transportation logs, fuel cards, vehicle maintenance, and mileage records.
- Address and resolve drivers' personnel issues, including disciplinary actions.
- Utilize the Discussion Log to document any disciplinary actions.
- Conduct/monitor drivers' performance evaluations to be completed annually or as needed due to disciplinary action.
- Data entry into a FileMaker-based system.
- Update pertinent information regarding participants daily, including addresses, phone numbers, notes, etc.
- Submit and manage all monthly reports, reports to be updated daily for accuracy.
Requirements
- High school graduate.
- College degree preferred.
- Commercial driver license with passenger endorsement.
- Experience in Senior Care or related human services industry.
- One-year experience with the elderly required.
- Extensive knowledge of Kansas City, MO surrounding areas streets, neighborhoods, and traffic patterns.
- Vehicle scheduling and dispatching a plus.
Working Conditions
- Must be able to work weekends, holidays, and any shift as necessary.
- Might be required to drive vehicles as needed.
- Must be able to travel out of town with overnight when necessary.
Physical Requirements
- Be able to push 150lbs and lift 50lbs minimum.
- Position requires working in a seated position while operating a computer, keyboard, mouse, phones, and printers and filing of documents.
- Position may require standing/walking for up to 4 hours.
- Candidates must also have a minimum 1-year clearance for DOT Medical Examiner's Certificate.
Other Requirements
The client to whom you will be assigned to work requires COVID vaccinations. Proof of vaccination card or status will be required to work on the program or site. The only exclusions at this time are a documented medical and/or religious exemption.
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