Care Coordinator
2 weeks ago
We are seeking a highly skilled and organized individual to join our team as a Scheduler. As a Scheduler, you will play a critical role in ensuring the effective delivery of services to our clients.
Key Responsibilities- Coordinate the assignment of staff to clients and schedule client services
- Identify problem situations and assist in problem-solving to achieve optimal outcomes
- Communicate with management regarding situations requiring special attention
- Ensure staff complete required training and provide training as needed
- Assign staff to schedules and appointments in a timely manner
- Monitor attendance and punctuality of staff for service appointments
- Maintain data integrity for assigned tasks, including templates, valid authorizations, and time and attendance
- Assume on-call responsibility and provide client direct care as needed
- Ensure home care services comply with agency philosophy, policies, and procedures, as well as state and federal licensing laws and regulations
- Submit proper timekeeping and paperwork
- Excellent customer service, communication, and problem-solving skills
- Ability to function well under pressure and make decisions quickly
- High School Diploma
- Valid driver's license and insurance
- Two or more years of general office and computer experience
- Solid experience working with the public and presenting a friendly, professional appearance
All Ways Caring HomeCare delivers quality, compassionate, and highly individualized care and support that helps people in need of assistance stay at home. Our services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care, and other programs.
Salary RangeUSD $18.00 per hour
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