Mixology Expert

5 days ago


Ithaca New York, United States Ithaca Marriott Downtown on the Commons Full time
About the Role

We are seeking a skilled Mixology Expert to join our team at Ithaca Marriott Downtown on the Commons. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Serve beverages and/or food in a friendly, courteous, and timely manner, achieving a high level of guest satisfaction.
  • Maintain clean and organized bar areas, including slicing and pitting fruit for garnishing drinks.
  • Check identification of customers to verify age requirements for the purchase of alcohol.
  • Prepare and serve drink and/or food orders, including taking orders and serving and clearing food and beverage to guests seated at tables in bar and lounge areas.
  • Issue guest check and complete payment process.
  • Follow standards for identifying and managing intoxicated guests.
  • Complete beverage requisitions to maintain par levels as needed.
  • Complete required side work prior to shift end.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Assist with taking beverage inventory.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
Requirements
  • High school diploma preferred.
  • TIPS certified a plus.
  • Previous bartending/mixology experience required or equivalent training.
  • Food Sanitation certificate a plus, required within 90 days of employment.
Work Environment

This role requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching with arms. The work schedule varies and may include working on holidays, weekends, and different shifts.


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