Lodging Facilities Custodial Operations Manager
2 weeks ago
Position Overview:
This role is dedicated to overseeing the custodial operations within a lodging facility.
The organization aims to provide temporary housing solutions for personnel and families in need of transitional accommodations.
The primary objective of this position is to manage, through subordinate supervisors, a team of custodial and labor staff responsible for the upkeep and maintenance of lodging facilities.
Key Responsibilities: This position pertains to lodging operations with a capacity ranging from 175 to 799 rooms.The essential function of this role is to aid in the planning, organizing, executing, and managing a comprehensive housekeeping program for medium to large lodging facilities.
Indirect supervision is provided to a workforce primarily categorized as Custodial Workers and Laborers through subordinate supervisors. Responsibilities include the formulation, implementation, coordination, and oversight of a detailed housekeeping program.Collaboration with higher management is essential in determining long-term, mid-term, and short-term program objectives and policies.
Assistance is provided in developing and executing organizational structures and operational plans to meet program objectives, while monitoring the effectiveness and efficiency of operations within established guidelines and making necessary adjustments.
Accountability extends to the quality and quantity of work performed by assigned staff, which includes:
- Recruiting, promoting, motivating, disciplining, and separating employees.
- Assigning, directing, and reviewing the work of subordinates, along with evaluating their performance.
- Managing leave requests and planning, scheduling, and coordinating work operations.
- Addressing issues related to supervised work and determining necessary equipment and supplies.
- Communicating management policies and goals effectively to gain support from subordinates.
Additionally, the role involves establishing personnel management policies aligned with organizational guidelines for housekeeping operations.
Authority is delegated to subordinate supervisors, who are held accountable for the performance of their respective teams.
Responsibilities also include maintaining documentation for budget preparation related to housekeeping personnel expenses, cleaning supplies, and inventory management.
Standards Development:Developing and maintaining cleanliness and sanitation standards is crucial. These standards cover:
- Frequency of cleaning.
- Methods, procedures, and safety precautions.
- Selection and proper use of cleaning supplies and equipment.
Monitoring performance-based recognition and internal awards programs for housekeeping staff is also part of the role. As needed, the manager may assist in cleaning and restocking lodging facilities.
Other related duties may be assigned as necessary.
Qualifications:
Who May Apply:
Open to all qualified candidates. Applicants will be categorized based on preferences and eligibility criteria.
Eligibility will be determined based on the information provided in the application process.
Experience Requirements:Applicants must demonstrate:
- Knowledge of management techniques and the ability to delegate tasks.
- Technical expertise in lodging housekeeping operations and program management.
- Capability to develop procedures that align housekeeping goals with overall lodging objectives.
- Collaboration skills with other managers to coordinate respective programs.
- Analytical skills to solve problems considering various factors such as standards and budgetary constraints.
- Effective communication skills, both oral and written.
The role typically involves indoor work in a well-maintained facility, with exposure to dirt and potential minor injuries.
Evaluation Criteria:
Candidates will be assessed based on their competencies in the areas outlined above.
It is essential to meet all qualification and eligibility requirements for this position.
Direct deposit is mandatory, and a background investigation may be required.
This position is part of the Morale, Welfare, and Recreation (MWR) activities for the Air Mobility Command.
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