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Member Support Specialist

3 weeks ago


New York, New York, United States Village Care Full time
Job Description:
VillageCare is looking for a highly motivated and organized Member Services Representative to join our team. The successful candidate will be responsible for handling all incoming calls and providing exceptional customer service to our members.

">Key Responsibilities:
  • Answer phone calls and respond to member inquiries
  • Provide assistance with accessing services and resolving issues
  • Complete data entry for authorizations and track member information
  • Coordinate appointments and communicate with healthcare providers

">Requirements and Qualifications:
  • Minimum 3 years of experience in a healthcare setting
  • Bachelor's degree or equivalent work experience
  • Bilingual - Polish required

">What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment

">Based on the location and industry, we estimate the annual salary for this position to be around $55,000 - $70,000.