Senior Hotel Operations Manager

4 days ago


Durham, North Carolina, United States Summit Hospitality Incorporated Full time
Job Summary

We are seeking a highly experienced and results-driven General Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for driving business growth, improving guest satisfaction, and ensuring the overall success of our hotel.

Key Responsibilities
  • Develop and implement strategic plans to drive revenue growth and improve profitability
  • Lead and manage a high-performing hotel operations team, including front office, housekeeping, and food and beverage departments
  • Ensure exceptional guest service and satisfaction through effective training and coaching of staff
  • Manage hotel budgets, forecasts, and financial reports to ensure accurate and timely financial information
  • Collaborate with sales and marketing teams to develop and execute sales strategies and promotions
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • Minimum 3 years of experience in hotel operations management, preferably with a national brand
  • Proven track record of driving business growth and improving profitability
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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