Fintech Solutions Operations Specialist
6 days ago
The Bancorp is seeking a highly skilled Fintech Solutions Operations Analyst to join our team. As a key member of our Fintech Solutions division, you will be responsible for providing operational support for client programs by managing departmental processes in compliance with regulatory requirements.
Key Responsibilities- Monitor a variety of reports to identify exceptions, violations, and/or potential fraud.
- Receive and log account inquiries and process account adjustments necessary to fulfill levies, garnishments, and various accountholder requests.
- Review daily control reports to ensure card transactions and adjustments were processed correctly.
- Process written correspondence received, including returned mail and written customer inquiries.
- Perform account reviews as necessary to respond to account inquiries in a timely and accurate manner.
- Coordinate with relevant departments to address any identified account discrepancies effectively.
- Collaborate with other members of the Fintech Solutions division to problem-solve client issues and inquiries.
- Process card requests for the Retail Bank programs in a timely and accurate manner.
- Maintain highly accurate records, files, and timetables for future actions and follow-up activities.
- Must have a high school diploma or equivalent.
- Currently pursuing an Associate or Bachelor's degree in Information Technology, Sales, Marketing, Business Operations, and/or Business Administration.
- Must be available to work a minimum of 20 hours per week.
- Ability to take feedback and seek direction quickly.
- Excellent verbal, written, and interpersonal communication skills.
- Team player, able to work effectively in a team fostered, multi-tasking environment.
- Proficient in all Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook.
- Capable of quickly learning and navigating account screens on multiple systems.
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Fintech Solutions Operations Analyst
6 days ago
Sioux Falls, South Dakota, United States Bancorp Bank, The Full timeJob SummaryThe Bancorp Bank, N.A. is seeking a highly skilled Fintech Solutions Operations Analyst to join our team. As a key member of our Fintech Solutions division, you will be responsible for providing operational support for client programs by managing departmental processes in compliance with regulatory requirements.This role encompasses a range of...
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Fintech Solutions Operations Analyst
6 days ago
Sioux Falls, South Dakota, United States Bancorp Bank, The Full timeJob SummaryThe Bancorp Bank, N.A. is seeking a highly motivated and detail-oriented Fintech Solutions Operations Analyst to join our team. As a key member of our Fintech Solutions division, you will be responsible for providing operational support for client programs by managing departmental processes in compliance with regulatory requirements.This role...
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Fintech Operations Analyst
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Sioux Falls, South Dakota, United States The Bancorp Bank, N.A. Full timeFintech Solutions Operations Analyst (Part-Time)Position OverviewFor over two decades, The Bancorp has been delivering innovative solutions to nonbank entities, equipping them with the necessary personnel, processes, and banking technologies tailored to their unique requirements. We have established ourselves as a premier provider of technology-driven...
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Fintech Operations Analyst
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