Ambulatory Pharmacy Technician

8 hours ago

Knoxville, Tennessee, United States Cencora Full time

At Cencora, we are united in our responsibility to create healthier futures. As an Ambulatory Pharmacy Technician, you will play a crucial role in ensuring the continuity of patient care by obtaining new patient clinical and prescription plan coverage information, reviewing new prescriptions and existing prescriptions, and ensuring compliance with all division, corporate, and regulatory requirements.

Key Responsibilities:

  • Receives and restocks pharmacy supplies.
  • Processes prescription payments and packs, ships, and tracks medications.
  • Updates Specialty Pharmacy maintenance logs and enters necessary prescription plan information in patient profiles.
  • Addresses insurance, reimbursement, and payment issues by communicating with insurance providers, patients, and pharmacists.
  • Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
  • Retrieves and prepares medications for pharmacist review and verification.
  • Prepares inventory reports for pharmacist review and purchase.
  • Submits, receives, and places inventory in stock.
  • Answers inbound telephone calls and triages calls to the appropriate staff.
  • Assists with reviewing and handling adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay, and related financials.
  • Provides required information for therapeutic consults with patients.
  • Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient-specific adjudication issues.
  • Delivers medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.

Requirements:

  • Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience.
  • Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required.
  • State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.

What Cencora Offers:

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

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