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Customer Service Representative
2 months ago
At Higheredmilitary, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative 1 (Host/Cashier). This role is a critical part of our front-line service team, responsible for delivering exceptional service to our guests, clients, faculty, staff, students, and vendors.
Key Responsibilities:
- Provide quality service and respond to customer inquiries in a timely and professional manner.
- Greet and seat guests according to reservation requests and in proper server rotation.
- Answer phones to assist guests, accept reservation requests, and take room service orders.
- Process financial transactions and maintain inventories.
- Operate various equipment and computer systems.
- Report unusual situations or concerns to appropriate personnel.
Requirements:
- High School Diploma or higher.
- 1 year of related experience.
What We Offer:
As a Customer Service Representative 1 (Host/Cashier) at Higheredmilitary, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
Interested candidates should submit their application materials to Talent Acquisition, Penn State, Fifth Floor, James M. Elliott Building, University Park, PA 16802.
