Insurance Services Coordinator

4 weeks ago


Prescott Valley, Arizona, United States State Farm Insurance Full time
Job Title: Office Representative

At State Farm Insurance, we're looking for a highly skilled and customer-focused individual to join our team as an Office Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.

Key Responsibilities:
  • Assist customers with their insurance needs and provide personalized support
  • Process insurance policy changes and updates in a timely and accurate manner
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues
  • Maintain accurate and organized customer files, ensuring seamless communication and collaboration
  • Prepare and process insurance quotes and applications, collaborating with team members to achieve office goals
  • Promote and cross-sell insurance products and services, staying up-to-date on industry trends and regulations
  • Assist with claims processing and follow-up, maintaining a professional and friendly demeanor at all times
  • Adhere to company policies and procedures, contributing to a positive and collaborative work environment

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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