Field Service Engineer, Propulsion Specialist
4 weeks ago
About the Role:
This position is part of the Marine & Ports Division at ABB, serving the shipping and ports industries through integrated systems and solutions that improve vessel and container terminal efficiency.
Key Responsibilities:
- Execute service work as per work instructions and ABB quality and safety guidelines.
- Deliver quality customer service planning and execute service work as per customer order and expectation.
- Showcase expertise by ensuring customer retention through effective communication of service work timeline and expectations.
Work Model: Remote #LI-Remote
Accountabilities:
- Work with customers to identify opportunities to improve operations and eliminate pain points.
- Perform field service tasks, identify technical issues, and analyze through remote or on-site activity in service categories and products.
- Prepare material lists for service activity and ensure availability of materials, parts, and equipment.
- Act as trainer for field service associates and customers.
Qualifications:
Associate's degree or foreign equivalent degree in engineering or technical field, with minimum 2 years of experience in marine field service. Alternatively, a special combination of education and experience, or demonstrated accomplishments. Bachelor's degree in Marine, Mechanical, Electrical engineering, or similar field preferred, with 5 years of experience in marine field service preferred.
Requirements:
- Excellent oral and written communication skills in English.
- Ability to build commitment within diverse and fragmented environments.
- Capability to work in confined spaces, including vessels, propulsion systems, and Cofferdams.
- Familiarity with marine/offshore work environment and procedures.
- Knowledge of marine propulsion, power generation, and power distribution.
- Experience with confined space entry, work environment.
- Ability to read, interpret, and design technical drawings and schematics using computer design software (AutoCAD).
About ABB:
ABB is a leading technology company that enables the efficient use of energy and other resources. Our solutions help customers to improve their productivity and competitiveness while reducing their environmental impact.
Equal Employment Opportunity:
ABB is an Equal Employment Opportunity and Affirmative Action Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.
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