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Patient Care Coordinator

2 months ago


Brookfield, Wisconsin, United States The Joint Chiropractic Full time
Position Overview

Are you eager to develop your career in a supportive environment where growth is encouraged?

Do you possess a proactive, self-driven attitude and a strong focus on achieving goals?

If you are passionate about health and wellness and have a knack for sales, we invite you to explore this opportunity. At The Joint Chiropractic, we are dedicated to delivering exceptional service to our patients, and we are looking for individuals who share our commitment to health and wellness.

Key Qualifications

  • Aspirations to advance within the organization
  • A positive and enthusiastic demeanor
  • High school diploma or equivalent (GED) required
  • Experience with point of sale systems and maintaining accurate patient accounts
  • Proficient in phone and computer usage
  • Minimum of one year in a sales role
  • Engagement in marketing initiatives to attract new clientele
  • Ability to manage multiple tasks effectively
  • Educate patients about wellness services and offerings
  • Share personal experiences related to chiropractic care
  • Collaborate effectively in a dynamic team environment
  • Strong customer service skills with effective communication
  • Organize patient flow within the clinic

Benefits

  • Compensation of $14-16/hr plus bonuses
  • Paid time off
  • Opportunities for professional growth

Primary Responsibilities

  • Delivering outstanding service to members and patients
  • Focus on membership acquisition to achieve sales targets
  • Welcoming members and patients upon arrival and checking them in
  • Handling incoming phone inquiries
  • Re-engaging with inactive members
  • Staying informed about membership options and promotions
  • Fostering positive relationships with team members and supporting collective goals
  • Maintaining a clean and organized clinic environment
  • Confidently presenting and selling membership packages
  • Keeping management informed of member feedback and adhering to company policies
  • Willingness to learn and accept constructive feedback
  • Office management or marketing experience is advantageous
  • Ability to stand or sit for extended periods
  • Capability to lift up to 50 pounds
  • Commitment to the core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

This position is with a franchisee of The Joint Corp. If selected, the franchisee will be your sole employer. Franchisees are independent business owners who establish their own employment terms, including wages and benefits, which may vary.