Hotel Team Member
1 day ago
We are seeking a detail-oriented and customer-focused Room Attendant to join our Housekeeping team at Sonesta International Hotels. As a Room Attendant, you will be responsible for delivering exceptional service to our guests by ensuring their rooms are clean, comfortable, and well-maintained.
Duties and Responsibilities:- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
- Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
Salary Range: $17.25 per hour
Required Skills and Qualifications:- Some previous housekeeping experience preferred.
- Previous background from the extended stay industry preferred.
- Ability to speak, read, and write fluent English is preferred; other languages beneficial.
- Basic reading, writing, and mathematical abilities are required.
- Medical, dental, and vision insurance
- Health Savings Account with company match
- 401(k) retirement plan with company match
- Paid vacation and sick days
- Sonesta hotel discounts
- Educational assistance
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability insurance
- Variety of employee perks and discounts
- Hospital indemnity
- Critical illness insurance
- Accident insurance
Sonesta International Hotels is a leading hospitality company that offers a unique blend of luxury, comfort, and personalized service to our guests. We are committed to providing an exceptional guest experience and creating a positive work environment for our employees.
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