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Support Services Driver-Customer Service Representative

2 months ago

Minneapolis, Minnesota, United States The Family Partnership Full time

Job Summary: We are seeking a highly skilled and experienced Support Services Driver-Customer Service Representative to join our team at The Family Partnership. As a key member of our Support Services Team, you will provide transportation and customer service support to ensure the efficient operation of our programs and mission.

Responsibilities:

  • Transport children and other passengers to and from school and fieldtrips
  • Maintain a clean and mechanically sound bus at all times
  • Ensure the safety of all children when driving program participants to various metro-area locations while following and enforcing all the Agency's transportation rules and regulations
  • Assist students with getting on and off the bus as needed
  • Perform inspections of the bus before and after each route
  • Ensure program participants are securely fastened in their seats and provide assistance as needed to passengers while transporting them in the agency vehicle
  • Perform all necessary vehicle upkeep and general maintenance
  • Maintain daily communication with Supervisor regarding scheduling, issues, unusual occurrences, and vehicle maintenance
  • Maintain accurate vehicle and transportation records

Requirements:

  • High school diploma or GED
  • Must have three years of driving experience as a licensed driver
  • Administrative work experience a plus, preferred experience of one year in a clinical setting
  • Ability to work a flexible daytime schedule as needed
  • Ability to speak Spanish highly desired due to the population we serve
  • Ability to bend and lift, and assist young children up to 50 lbs
  • Ability to be patient and communicate with young children and parents in a way that will make them feel welcome and comfortable
  • Ability to maintain a clean driving record and meet the agency's driving record requirements

About The Family Partnership: For over 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area. We believe that families, no matter what their form, are the foundation of strong communities. Our purpose is to clear the path for family success, and we pursue this by championing the two-generation approach, preventing and overcoming adverse childhood experiences, demonstrating leadership in thought and action, and building partnerships based on trust.

Equal Opportunity Employer: The Family Partnership is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable working environment where everyone can belong. If you are passionate about working with families and communities, and have the skills and experience we are looking for, we encourage you to apply.