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Logistics Carrier Sourcing Specialist

2 months ago

Mechanicsburg, Pennsylvania, United States Allen Distribution Full time


Job Title:

Logistics Carrier Sourcing Specialist
Department:

Transportation
Reports To:

Manager:

Freight Management Services
Position Type:

Exempt
Schedule:

1st Shift - Monday - Friday

Purpose of Position: Responsible for managing traffic operations within the Freight Management division of the Transportation Department.

Values and Business Practices:
Customer First – We deliver on our commitments to customers with a positive attitude.
We treat everyone with respect and dignity.
We uphold high business ethics.
We are committed corporate citizens.
We value our professional relationships.
We strive for a culture of continuous improvement.
We prioritize the safety of our employees and our facilities.

Company Expectations: We expect all employees, customers, and vendors to perform in a manner that ensures long-term success.

Flexibility:
Willingness to work the hours necessary to support business objectives, including overtime, weekends, and holidays. Remain adaptable and effectively transition between various tasks.
Reliability:
Consistently present and punctual; arrives prepared for work. Completes tasks in a timely, accurate, and consistent manner. Plan and schedule time off in advance with your supervisor.
Attitude:
Exhibits a 'Whatever it Takes' mentality. Embodies company values and inspires others.
Willingness to Learn:
Approaches new responsibilities with eagerness to learn and adapt as job requirements evolve.
Initiative:
Proactively seeks additional responsibilities upon completion of tasks. Engages in pre-shift and departmental meetings.
Quality of Work:
Maintains high standards despite tight deadlines. Produces thorough and professional work. Understands the importance of completing tasks correctly the first time.
Follows Directions:
Adheres to all written and verbal instructions provided by management and project leaders.
Communication:
Shares information professionally and factually to facilitate sound decision-making for the company. Reports issues to management promptly.
Appearance:
Maintains a professional appearance in accordance with established dress code guidelines.

Position Expectations:
Proficient keyboarding skills and exceptional attention to detail.
Working knowledge of Microsoft Word and Excel, with the ability to quickly master proprietary software.
Ability to thrive in a fast-paced and dynamic work environment.
Exceptional customer service and communication skills.
Experience in carrier procurement.

Core Duties:
1. Identify suitable transportation modes to meet shipment requirements.
2. Source qualified carriers for each shipment to ensure safe and timely delivery while adhering to customer and regulatory requirements.
3. Utilize carrier sourcing technology, including in-house databases and load boards, to match carriers with shipments.
4. Maintain effective communication with carriers, customers, and internal teams.
5. Price shipments competitively to ensure coverage while meeting company objectives.
6. Anticipate and resolve issues as they arise.
7. Track all booked loads from pickup to delivery to ensure accurate information is available.

Partner Carrier Interaction:
1. Continuously seek new carriers to meet operational needs and enhance performance.
2. Develop quality carriers into core partners.
3. Inform management of carrier performance strengths and weaknesses.
4. Create a monthly Carrier Scorecard to manage carrier performance effectively.
5. Oversee carrier onboarding and maintain an accurate carrier database.
6. Select appropriate carriers to maintain high on-time performance levels.

Rating:
1. Responsible for invoice reconciliation and approval for invoices exceeding general thresholds.
2. Identify invoicing errors and collaborate with carriers for corrections.
3. Assist management in maintaining customer rate schedules within the Rating Engine.

Customer Service:
1. Communicate and problem-solve with all customers in a professional manner.
2. Provide detailed responses to customer inquiries promptly.
3. Identify and implement appropriate solutions to resolve customer issues.
4. Develop strong customer relationships.
5. Recognize when service levels may not be met and take action to address issues.
6. Identify trends in recurring issues to determine if they require further attention.

Freight Management Reports:
1. Utilize various resources to compile data for operational reports.
2. Ensure timely delivery of reports as required.

Cross Coverage:
1. Assist in covering various duties in the absence of team members.
2. Help train team members on new tasks.

Claims:
1. File customer claims in accordance with regulations.

On Call Coverage:
Assist with departmental on-call coverage as directed by management.

Project Management:
Support management in project-related tasks as needed.

These expectations serve as a guideline and may be adjusted at the discretion of Allen Distribution.

Requirements:

Compensation details:

Yearly Salary

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