Senior Retail Sales Associate
2 weeks ago
Autozone is seeking a Senior Retail Sales Associate to drive sales and deliver WOW customer service. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales targets, and maintaining a high level of product knowledge.
Key Responsibilities- Provide WOW Customer Service: Deliver exceptional customer service by exceeding customer expectations and providing a WOW customer service experience.
- Meet Sales Targets: Meet or exceed sales targets by providing customers with the right products and services to meet their needs.
- Maintain Product Knowledge: Maintain a high level of product knowledge and stay up-to-date on new products and services.
- Operate Cash Registers: Operate cash registers and follow established cash handling procedures.
- Follow Company Policies: Follow company policies and loss prevention procedures to ensure a safe and secure work environment.
- Maintain Store Appearance: Maintain a clean and organized store appearance, including merchandising standards.
- Restock Merchandise: Restock merchandise and place it in its respective areas.
- Utilize ZNET: Utilize ZNET to help customers locate merchandise or find suitable alternatives.
- Diagnose Automobile Problems: Diagnose automobile problems and recommend solutions to customers.
- Communicate with Managers: Communicate with managers regarding customer concerns and employee matters.
- High School Diploma or Equivalent: High school diploma or equivalent required.
- Basic Knowledge of Automotive Parts: Basic knowledge of automotive parts required.
- Excellent Communication and Decision Making Skills: Excellent communication and decision making skills required.
- Ability to Lift, Load, and Deliver Merchandise: Ability to lift, load, and deliver merchandise required.
- Ability to Work a Flexible Schedule: Ability to work a flexible schedule, including holidays, evenings, and weekend shifts required.
Autozone offers a range of benefits to its employees, including competitive pay, paid time off, medical, dental, vision, life, and short- and long-term disability insurance options, health savings and flexible spending accounts with wellness rewards, exclusive discounts and perks, including Autozone in-store discount, 401(k) with company match and stock purchase plan, and opportunities for career growth and tuition reimbursement.
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