Corporate Housing Liaison

6 days ago


Bedford, Texas, United States CWS CORPORATE LEASING LLC Full time
Job Title: Client Services Coordinator

At CWS Corporate Leasing LLC, we are seeking a highly skilled and detail-oriented Client Services Coordinator to join our team. As a Client Services Coordinator, you will serve as a liaison between our clients and our area markets, ensuring seamless communication and exceptional customer service.

Key Responsibilities:
  • Respond to maintenance requests from clients, markets, and internal teams in a timely and professional manner.
  • Monitor the customer service portal for new requests and follow up on pending issues to ensure completion of work orders.
  • Communicate with clients and internal teams to resolve customer complaints and concerns.
  • Maintain accurate records of customer inquiries and interactions in our company databases.
  • Provide exceptional customer service through email and phone communications.
  • Collaborate with internal teams and external partners to ensure seamless service delivery.
  • Generate reports and data entry as required by the client services team and management.
Requirements:
  • High school diploma or equivalent required.
  • Background in customer service, property maintenance, or corporate housing preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Computer proficiency in Microsoft Outlook and Word, as well as smartphone technology.
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A supportive and collaborative work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.

CWS Corporate Leasing LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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