Assistant Property Manager

4 weeks ago


Brooklyn, New York, United States RiseBoro Community Partnership Full time

About the Role

RiseBoro Community Partnership is seeking a highly skilled Assistant Property Manager to join our management team. As a key member of our team, you will be responsible for the overall maintenance and operation of our residential properties, ensuring a high level of customer service and engagement with our tenants.

Key Responsibilities

  • Establish and maintain consistent, high-quality customer service with tenants across our portfolio, engaging in professional dialogue to resolve questions and concerns in a timely manner.
  • Maintain open communication with tenants, ensuring they know how to reach appropriate staff and that all necessary communications are posted in buildings as needed.
  • Ensure timely completion of annual recertifications and refer tenants for RiseBoro supportive services or benefit entitlement support upon request.
  • Coordinate with Leasing Manager to ensure timely completion and collection of lease renewals, and follow up with tenants on arrears 30 days past due by phone and letter.
  • Assign work to maintenance staff as needed, in cooperation with Building Maintenance Supervisors, and oversee the turnover process to ensure vacant units are ready for occupancy within 30 days of vacancy.
  • Perform move in and move out walk-through apartment inspections with tenants, and coordinate with maintenance staff to ensure all code violations and other repair concerns at properties are cleared.
  • Review and submit Purchase Orders for any supplies or equipment needed in the building, and identify tenancy issues that may require legal referral and coordinate with the Legal Department.
  • Maintain communication with management and compliance team during operational emergencies, and be available to address emergencies that arise in their building outside of typical business hours.

Requirements

  • Minimum of 1 year of experience in property management, with a strong understanding of affordable housing management principles.
  • Bilingual (Spanish/English) strongly preferred, with excellent oral and written communication and interpersonal skills.
  • Detail oriented, organized, and able to successfully manage multiple relationships.
  • Affordable housing management experience preferred, with LIHTC certification required within six months of hire.
  • Proficient with Microsoft Office Suite or related software, with intermediate to advanced working knowledge in Microsoft Excel.

What We Offer

RiseBoro Community Partnership offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for property management, we encourage you to apply for this exciting opportunity.



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