Lucille's BBQ Server
4 weeks ago
We are seeking a friendly and outgoing Server to join our team at Lucille's BBQ. As a Server, you will be responsible for ensuring our guests have an exceptional dining experience. You will be the face of our restaurant, providing top-notch service and creating a welcoming atmosphere for our customers.
Key Responsibilities- Serve a section of tables, as determined by management
- Work in a team environment with the ability to be an effective team player
- Maintain complete knowledge of our menu and preparation, and steps-of-service standards
- Sell food and beverage items
- Enter and complete guests' orders on the point-of-sale computer system; accept various types of payment and make change
- Interact with guests in a friendly and fast manner; ensure guests' complete satisfaction and exceed their expectations
- Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant and/or assigned areas
- Carry and transport trays with beverages and/or plates
- Clear and reset tables
- Check identification of guests to ensure they are of legal age to consume alcoholic beverages; refuse to serve beverages in a polite manner to guests who are not of legal age
- Observe guests' behavior once they have consumed alcoholic beverages, count the number of drinks served, and offer a taxi if you feel they should not drive; ask a manager for help with disorderly customers as needed
- Take pride in your personal appearance; report to work in neat and clean clothing; maintain well-groomed hair and personal hygiene as established by Company policy
- Display integrity and honesty in all aspects of your employment
- Perform other duties as directed
- Excellent verbal and written communication skills
- Excellent interpersonal and conflict resolution skills
- Excellent organizational skills and attention to detail
- Ability to remain calm while working under pressure in a fast-paced environment
- Ability to act with integrity and professionalism
- Must possess proficient ability to communicate in English in an oral and written format
- Ability to absorb and retain information quickly; ability to pass menu-related tests
- California food handlers card required
- Basic mathematical skills; ability to handle cash to make change
- Basic reading and writing skills
- Basic computer skills
- Multi-task oriented
- Two or more years of full-service restaurant serving experience
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