Lucille's BBQ Server

4 weeks ago


Long Beach, California, United States Hofman Hospitality Group Full time
Job Summary

We are seeking a friendly and outgoing Server to join our team at Lucille's BBQ. As a Server, you will be responsible for ensuring our guests have an exceptional dining experience. You will be the face of our restaurant, providing top-notch service and creating a welcoming atmosphere for our customers.

Key Responsibilities
  • Serve a section of tables, as determined by management
  • Work in a team environment with the ability to be an effective team player
  • Maintain complete knowledge of our menu and preparation, and steps-of-service standards
  • Sell food and beverage items
  • Enter and complete guests' orders on the point-of-sale computer system; accept various types of payment and make change
  • Interact with guests in a friendly and fast manner; ensure guests' complete satisfaction and exceed their expectations
  • Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant and/or assigned areas
  • Carry and transport trays with beverages and/or plates
  • Clear and reset tables
  • Check identification of guests to ensure they are of legal age to consume alcoholic beverages; refuse to serve beverages in a polite manner to guests who are not of legal age
  • Observe guests' behavior once they have consumed alcoholic beverages, count the number of drinks served, and offer a taxi if you feel they should not drive; ask a manager for help with disorderly customers as needed
  • Take pride in your personal appearance; report to work in neat and clean clothing; maintain well-groomed hair and personal hygiene as established by Company policy
  • Display integrity and honesty in all aspects of your employment
  • Perform other duties as directed
Requirements
  • Excellent verbal and written communication skills
  • Excellent interpersonal and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Ability to remain calm while working under pressure in a fast-paced environment
  • Ability to act with integrity and professionalism
  • Must possess proficient ability to communicate in English in an oral and written format
  • Ability to absorb and retain information quickly; ability to pass menu-related tests
  • California food handlers card required
  • Basic mathematical skills; ability to handle cash to make change
  • Basic reading and writing skills
  • Basic computer skills
  • Multi-task oriented
Preferred Qualifications
  • Two or more years of full-service restaurant serving experience


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