Automotive Parts Sales Associate

3 weeks ago


Sioux Falls, South Dakota, United States Billion Auto Full time

About the Role:

We are seeking a highly skilled and customer-focused Parts Counter Associate to join our team at Billion Auto. As a key member of our parts department, you will be responsible for assisting customers in selecting the right parts for their vehicles, providing excellent customer service, and ensuring that all orders are accurate and fulfilled in a timely manner.

Key Responsibilities:

  • Assist customers in selecting required parts and provide recommendations on companion parts and specials.
  • Answer phone calls and provide price quotes and other information to customers.
  • Review body shop estimates to ensure accuracy and completeness.
  • Pull and fill orders from stock, and notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders as needed.
  • Notify the service advisor and customer when special-ordered parts have been received.
  • Deliver parts to the body shop and ensure that all parts are tagged with customer names and job numbers.
  • Follow up on back-ordered parts and replenish assigned inventory daily.
  • Maintain accurate records of repair orders, invoices, insurance estimates, and special-order parts.
  • Set up orders for daily shipment, delivery, or pickup.
  • Participate in maintaining a lost sales tracking program.

Why Billion Auto?

We offer a competitive and comprehensive benefit package, including health, dental, vision, disability, life, accident, and cancer insurance for all full-time employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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