Customer Service Representative with Advancement Opportunities

3 weeks ago


Sanford, Florida, United States Bahama Bay Club Full time

About the Role:

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Bahama Bay Club. As a key member of our community, you will be responsible for providing exceptional service to our residents, their families, and our staff.

Responsibilities:

  • Answer incoming calls and greet visitors in a warm and professional manner
  • Maintain a clean and inviting reception area
  • Ensure compliance with Concierge Team standards and first Impressions Captain standards
  • Assist with administrative tasks and support the Executive Director as needed

Requirements:

  • Receptionist experience preferred but not required
  • Ability to read, write, and follow oral and written instructions in English
  • Must be able to speak and understand English to communicate with supervisors and residents
  • Must be reliable and able to work at scheduled shifts
  • Must be passionate about working with seniors

What We Offer:

  • Top pay offered for the right individual
  • An amazing team culture
  • Positive work environment
  • Relaxing work environment
  • Full benefits package
  • Extensive employee assistance program
  • Free meals daily
  • Bonuses referral program

About Us:

Bahama Bay Club is a progressive Assisted Living/Memory Care Community in Sanford, Florida, serving our residents in their homes. We offer Resort-Style Assisted Living and Service, providing our families with the highest level of services in our industry in an above-average compensation, free meals, very good subsidized benefits, PTO, and opportunities for advancement.



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