Complex Specialty Pharmacy Representative

2 weeks ago


Houston, Texas, United States Soleo Health Inc Full time

Job Title: Complex Specialty Pharmacy Representative

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About the Role: We are seeking a highly skilled Complex Specialty Pharmacy Representative to support our Houston, TX market area.

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Job Description:

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  • Key Responsibilities:\
  • Consultative physician office sales, industry networking, and customer service for all IG and specialty therapies offered by the company.\
  • Develop and execute strategic market plans to achieve business objectives and budget expectations for the sales territory.\
  • Educate patients and physician referral sources about products and services offered by the company.\
  • Maintain frequent value-added contact (via telephone and in person) with existing and new customers to introduce company services, evaluate customer needs, and encourage patient loyalty.\
  • Actively engage in continuous learning and be viewed as an industry expert and trusted advisor to patients and customers.\
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.\
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.\
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses through the Company Field Automation System.\
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.\
  • Participate in community and professional organizations to increase company visibility and achieve sales and profit goals.\
  • Create a comprehensive personal results-driven strategy to meet or exceed established patient recruitment and retention goals.\
  • Leverage understanding of the healthcare market and rely on interpersonal relationship-building skills to effectively recapture former patients and bring them back on service.\
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.\
  • Analyze gross profit factors, market conditions, business volume and mix, competition, and operational cost requirements.\
  • Negotiate contracts with referral sources, third-party payors, government agencies, and ensure effective service under corporate supervision.\
  • Assist in the development of the annual marketing plan for the company.\
  • Complete and submit required reports/documents in a timely manner.
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Requirements:

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  • Bachelor's Degree or equivalent industry experience.\
  • Minimum of five (5) years of healthcare experience, including three (3) years in a sales or customer advocate role.\
  • Broad knowledge of healthcare, specialty pharmacy, and infusion sales and customer service experience.\
  • Driven to produce results, works independently, self-starter, team player, communicates effectively with internal team members, problem solver, and passion to make a difference.\
  • Customer Service, Motivation for Sales, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships.
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Estimated Salary: $90,000 - $130,000 per year, depending on experience.

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Benefits:

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  • Competitive wages\
  • 401(k) with a match\
  • Mileage reimbursement\
  • Referral bonus\
  • Paid time off\
  • Great company culture\
  • Paid parental leave options\
  • Affordable medical, dental, and vision insurance plans\
  • Company-paid disability and basic life insurance\
  • HSA & FSA (including dependent care) options\
  • Education assistance program


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