Teller Part Time Desert Gateway

4 weeks ago


Palm Desert, California, United States Wells Fargo Full time
About Wells Fargo

Wells Fargo is a leading financial services company that offers a range of products and services to individuals, businesses, and institutions. We are committed to helping our customers achieve their financial goals and improve their financial well-being.

About the Role

We are seeking a 20 HR Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will be responsible for providing exceptional customer service and support to our customers, processing transactions, and making introductions to bankers.

Key Responsibilities
  • Support customer engagement by processing teller transactions and sharing digital solutions
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently
  • Receive direction from managers and exercise judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care and build relationships
  • Identify information and services to meet customers' financial needs
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
What We Offer

Wells Fargo offers a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.



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