Patient Access Representative

6 days ago


Placentia, California, United States University of California Full time
About UCI Health

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County.

We provide tertiary and quaternary care and are home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program, and American College of Surgeons-verified Level I adult and Level II pediatric trauma center.

Job Summary

This role is responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions in support of departmental efficiencies.

The ideal candidate will possess excellent communication skills, be able to maintain accurate patient demographic information, and employ proper patient liability collection techniques.

Responsibilities
  • Perform scheduling, registration, and patient pre-admission and admission functions
  • Collect and maintain accurate patient demographic information
  • Employ proper patient liability collection techniques
  • Provide excellent customer service to patients and families
Requirements
  • High School Diploma or GED required
  • 0-1 year in Customer Service role
  • 0-1 year administrative experience in medical facility, health insurance, or related area preferred
Preferred Qualifications
  • Knowledge of University and medical center organizations, policies, procedures, and forms
Conditions of Employment

The University of California, Irvine seeks to provide a safe and healthy environment for the entire UCI community.

As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

  • Background Check and Live Scan
  • Legal Right to Work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment
Equal Opportunity Employer

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities.



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