Vitamin and Body Care Assistant

2 weeks ago

Boulder, Colorado, United States Natural Grocers Full time
Job Summary

We are seeking a highly motivated and detail-oriented Vitamin and Body Care Assistant to join our team at Natural Grocers. As a key member of our retail team, you will be responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

Responsibilities
  • Provide World Class Customer Service and a positive customer experience as the number one priority daily.
  • Exemplify integrity, responsibility, and excellence and adhere to all policies.
  • Create inviting, full and shopable departments.
  • Assist the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
  • Assist the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensure all in-stock products/conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps and dynamic displays.
  • Assist in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist in training and monitoring of department personnel including assigning and following up on tasks.
  • Conduct active and passive demos.
  • Work with the department managers to address performance issues within the department.
  • Support store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handle register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Work a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
Qualifications
  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • 1 year of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
Benefits

Natural Grocers offers a comprehensive benefits package to our Crew members, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Full-Time Crew Members (30+ hours/week)
  • Medical, Dental and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match
Diversity Statement

Natural Grocers is committed to honoring our differences, embracing diversity, and cultivating inclusion throughout every aspect of our organization. We believe that all people should be empowered to experience health and wellbeing, and we strive to create an environment where everyone feels valued and respected.

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