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Restaurant Business Development Specialist
2 months ago
Job Summary:
The Restaurant Consultant will work with Shamrock Customers to analyze their business models, provide them with value-added analysis, and suggest improved processes benefiting productivity and profitability.
Key Responsibilities:
- Consult with the customer using the Shamrock Restaurant 360 consulting platform to identify and define customers business needs, determine solutions, and develop a proposal/presentation for customers to review.
- Introduce and inform customer about Shamrocks products with emphasis on specific brands and partnering vendors to include produce, specialty, beverage, COP, disposables, and TT&E categories.
- Demonstrate potential solutions including culinary, ideation, multi-task preparation and presentation of products.
- Plan, manage and implement multiple projects based on customer needs.
- Track, measure and evaluate performance of implemented solutions.
- Develop, implement and maintain appropriate performance metrics, monitor and develop action plans to meet these metrics.
- Promote process improvements, services and solutions within assigned business segment to potential customers that fit our targeted profile.
- Establish a strong partnership with the appropriate Account Manager to ensure agreed-upon customer s needs are met.
- Schedule and coordinate Business Reviews/Showcases with sales reps and broker/vendors.
- When appropriate, pursue and effectively engage at the C level customer-touch point.
- Actively pursue continuous learning of industry knowledge to ensure selection and delivery of best insights for usage with prospective qualified customers.
Qualifications:
- Bachelor s degree in related field or equivalent work experience required.
- 5+ years Culinary experience; 3 years leadership experience.
- Strong multi-unit operations experience a plus.
- Previous consulting experience a plus.
- Demonstrated expertise solving practical and theoretical problems involving multiple variables in variety of situations.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Excellent communication skills. Ability to write routine reports and correspondence as well as to speak effectively before groups of customers and colleagues.
- Demonstrated expertise in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Must be able to travel up to 50% of the time.
- Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays.