Current jobs related to Healthcare Customer Service Specialist - Montgomery, Alabama - Gainwell Technologies LLC

  • Healthcare Customer Service Representative

    1 week ago

    Montgomery, Alabama, United States Gainwell Technologies Full time

    Gainwell Technologies is seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our operations, you will play a vital role in helping our clients improve the health and well-being of the members they serve.Provide exceptional customer service to recipients by answering eligibility and claim payment questions over...

  • Healthcare Support Specialist

    2 months ago

    Montgomery, Alabama, United States Taylor Internal Medicine Of Selma P Full time

    Job OverviewAn enthusiastic healthcare support specialist is sought to manage patient triage, administer injections, and perform diagnostic imaging procedures such as x-rays and EKGs. A minimum of 15 years of comprehensive experience in customer service roles is essential.Company OverviewTaylor Internal Medicine Of Selma P is a dedicated internal medicine...

  • Customer Service Representative

    7 days ago

    Montgomery, Alabama, United States VIMO INC Full time

    Customer Service Representative - Health Insurance SpecialistWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at VIMO INC. As a Customer Service Representative - Health Insurance Specialist, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their health...

  • Customer Service Representative

    1 week ago

    Montgomery, Alabama, United States Winn-Dixie Full time

    Key Responsibilities: Provide exceptional customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner. Accurately and efficiently operate cashiering equipment, recognizing all forms of tender and providing the correct change. Maintain a clean and organized store environment by stocking front-end products and...

  • Customer Experience Specialist

    1 week ago

    Montgomery, Alabama, United States MAX Credit Union Full time

    Customer Experience SpecialistMAX Credit Union is seeking a skilled Customer Experience Specialist to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and providing accurate and helpful information to our members.Key Responsibilities:Respond to member telephone calls and inquiries in...

  • Customer Service Representative

    2 weeks ago

    Montgomery, Alabama, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...

  • Customer Service Representative

    3 days ago

    Montgomery, Alabama, United States Sherwin-Williams Full time

    Job SummaryThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Key ResponsibilitiesAssist customers in person and over the phone by determining...

  • Bilingual Customer Service Representative

    1 week ago

    Montgomery, Alabama, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any concerns they may have.Key ResponsibilitiesProvide exceptional...

  • Customer Experience Specialist

    2 weeks ago

    Montgomery, Alabama, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...

  • Healthcare Provider Enrollment Specialist

    4 weeks ago

    Montgomery, Alabama, United States Baptist Health Full time

    Job Title: Provider Enrollment SpecialistBaptist Health is a leading healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.The Provider Enrollment...

  • Bilingual Customer Service Representative

    3 days ago

    Montgomery, Alabama, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...

  • Customer Experience Specialist

    1 week ago

    Montgomery, Alabama, United States CarMax Full time

    About this roleAs a Customer Specialist at CarMax, you will be empowered to provide an exceptional experience for our customers by acting as a guide and offering support during every step of their CarMax journey. You will work to ensure each customer has a positive experience buying and selling cars.Key ResponsibilitiesProvide exceptional customer service by...

  • Healthcare Educator

    2 months ago

    Montgomery, Alabama, United States Baptist Health Full time

    Baptist Health is a leading healthcare organization serving central Alabama, providing comprehensive hospital-based and outpatient services to a large population. To learn more about our organization, visit our website at The Clinical Education Specialist is responsible for developing staff throughout Baptist Health by providing expertise as an Educator,...

  • Healthcare Provider Enrollment Specialist

    2 months ago

    Montgomery, Alabama, United States Baptist Health Full time

    Baptist Health is a leading healthcare organization serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in the region. To learn more about our organization, visit our website at https://www.baptistfirst.org. As a Provider Enrollment Specialist, you will play a critical role in...

  • Customer Service Supervisor

    2 weeks ago

    Montgomery, Alabama, United States Access2Care Full time

    Job SummaryAs a Customer Service Supervisor at Access2Care, you will be responsible for leading a team of customer service representatives in a fast-paced call center environment. Your primary goal will be to ensure that customers receive exceptional service and support, while also driving team performance and productivity.Key ResponsibilitiesLead and manage...

  • Resident Service Specialist

    7 days ago

    Montgomery, Alabama, United States Hunt Companies Finance Trust, Inc. Full time

    Job SummaryThe Resident Service Specialist is a key member of our team, responsible for providing exceptional customer service to our residents. This role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesProvide primary point of contact for resident inquiries and...

  • Healthcare Provider Enrollment Specialist

    4 weeks ago

    Montgomery, Alabama, United States Baptist Health Full time

    Baptist Health is a leading healthcare organization serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in the region. To learn more about our organization, visit our website at As a key member of our team, the Provider Enrollment Specialist plays a critical role in supporting the...

  • Ultrasound Specialist

    1 week ago

    Montgomery, Alabama, United States Host Healthcare Full time

    Unlock Your Travel Ultrasound Career with Host HealthcareAre you a skilled Ultrasound Specialist looking for a new adventure? Look no further than Host Healthcare! As a leading travel healthcare company, we offer unparalleled opportunities for professionals like you to explore new destinations and advance your career.**Why Choose Host Healthcare?**...

  • Healthcare Operations Manager

    3 days ago

    Montgomery, Alabama, United States Articularis Healthcare Full time

    Practice Manager Job SummaryArticularis Healthcare Group (AHG) is a physician-led and owned organization dedicated to improving healthcare by supporting independent rheumatology practices across the country. As the nation's largest rheumatology specialty group with 20+ practices across 7 states, AHG provides access to best business practices, advisory and...

  • Taxpayer Services Specialist

    2 weeks ago

    Montgomery, Alabama, United States U.S. Department of the Treasury Full time

    About the JobThe U.S. Department of the Treasury is seeking a highly skilled Taxpayer Services Specialist to join our team. As a Taxpayer Services Specialist, you will play a critical role in assisting taxpayers in meeting their Federal Tax obligations.Key ResponsibilitiesAssist taxpayers in understanding and complying with Federal Tax laws and...

Healthcare Customer Service Specialist

2 months ago

Montgomery, Alabama, United States Gainwell Technologies LLC Full time

Successful organizations rely on exceptional teams to drive their operations forward. Become part of a group that addresses business challenges and enhances our work environment. At Gainwell, we offer rewarding opportunities for career advancement in a company that prioritizes your contributions, work-life balance, continuous learning, and professional growth.

Position Overview

As a Healthcare Customer Service Specialist at Gainwell, you will play a vital role in leveraging technology to assist our clients in improving the health and well-being of the communities they serve. Join a passionate team dedicated to finding innovative solutions to some of the most pressing issues in healthcare. Below are the key responsibilities associated with this role.

Your Contributions to Our Mission
  • Provide assistance to clients by addressing a range of eligibility and claims inquiries via phone.
  • Resolve fundamental inquiries and identify demographic and provider issues affecting client eligibility and claims processing.
  • Process requests for Non-Emergency Transportation (NET) Vouchers and collaborate with NET coordinators and Medicaid Agency Case Managers.
  • Investigate client eligibility, benefit limitations, and confirm coverage details.
  • Update client demographic information as necessary.
Qualifications We Seek
  • A minimum of one month of customer service or related telephone experience is preferred.
  • Experience in the healthcare sector is advantageous.
  • Strong interpersonal skills with the ability to engage positively with callers and exhibit confidence.
  • Proficient in problem identification and resolution, multitasking, and performing effectively under pressure and independently.
  • Bilingual proficiency in English and Spanish is a plus.
  • Assessment Requirement: All candidates must complete an assessment as part of the interview process to evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
What to Expect in This Role
  • This position requires on-site attendance.
  • Video conferencing will be utilized during all interviews and the initial orientation period.

Compensation and Benefits:
The salary range for this position is competitive, with variations based on geographic location, internal equity, and relevant experience. Gainwell offers a flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also provide various leadership and technical development programs to enhance your skills and capabilities.

At Gainwell, we believe in the power of collaboration, innovation, and inclusion to drive our growth. Join us in our mission to make healthcare better for everyone. Explore more about Gainwell on our company website and check our Careers site for available job opportunities.

Gainwell Technologies is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, ensuring that all qualified applicants receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or other legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.