Customer Experience Specialist
4 weeks ago
MAX Credit Union is seeking a skilled Customer Experience Specialist to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and providing accurate and helpful information to our members.
Key Responsibilities:- Respond to member telephone calls and inquiries in a timely and professional manner.
- Act as the first point of contact for members, routing calls to the appropriate area for resolution.
- Research and obtain information to resolve member problems and concerns.
- Open and assist with the completion of paperwork for new accounts and services.
- Present products and services effectively to members, consistently cross-selling to meet goals.
- Manage time off the phones to meet occupancy and productivity goals.
- Communicate with professional telephone etiquette, maintaining courtesy, enthusiasm, and friendliness.
- Strive to handle members' needs at the first point of contact.
- Operate Credit Union computer terminals, calculators, and other equipment required to perform job duties.
- Maintain a member-first mindset and uphold core values.
- Expertise in banking or financial services.
- Strong communication and interpersonal skills.
- Ability to work in a structured yet dynamic environment.
- Highly organized and detail-oriented.
- Commitment to providing accurate and helpful information.
MAX Credit Union is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and members.
-
Customer Experience Specialist
4 weeks ago
Montgomery, Alabama, United States CarMax Full timeAbout this roleAs a Customer Specialist at CarMax, you will be empowered to provide an exceptional experience for our customers by acting as a guide and offering support during every step of their CarMax journey. You will work to ensure each customer has a positive experience buying and selling cars.Key ResponsibilitiesProvide exceptional customer service by...
-
Customer Experience Specialist
3 weeks ago
Montgomery, Alabama, United States T-Mobile Full timeKey Responsibilities:As a Mobile Associate at T-Mobile, you will help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store. You will explore individual needs and provide hands-on demonstrations of the latest technology in-store. Additionally, you will perform side-by-side selling to find...
-
Sales Associate
3 weeks ago
Montgomery, Alabama, United States The Lovesac Company Full timeJob Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at The Lovesac Company. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering a unique shopping experience.Key Responsibilities:Meet or exceed sales goals and key...
-
Customer Experience Manager
1 week ago
Montgomery, Alabama, United States Partners Bank Full timeCustomer Care Manager Job DescriptionAt Partners Bank, we're seeking a skilled Customer Care Manager to oversee the daily operations of our call center and provide top-notch support to our customers. As part of our leadership team, you'll be responsible for ensuring seamless customer experiences, managing our service, sales, and operational goals, and...
-
Customer Experience Representative
3 weeks ago
Montgomery, Alabama, United States MAX Credit Union Full timeMAX Credit Union is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and providing accurate and helpful information to our members.Key Responsibilities:Respond to member inquiries and resolve issues in a timely and...
-
Customer Service Operations Specialist
2 weeks ago
Montgomery, Alabama, United States Public Consulting Group Full timeJob Title: Customer Service Operations SpecialistJob Summary:Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. As a Customer Service Operations Specialist, you will play a critical role in supporting a suite...
-
Customer Service Representative
4 weeks ago
Montgomery, Alabama, United States VIMO INC Full timeCustomer Service Representative - Health Insurance SpecialistWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at VIMO INC. As a Customer Service Representative - Health Insurance Specialist, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their health...
-
Sales Associate
2 weeks ago
Montgomery, Alabama, United States Knitwell Group Full timeAbout UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes our customers feel confident and beautiful.Job SummaryThe Lane Bryant Associate plays a critical role in delivering an exceptional customer experience. As a Sales Associate, you will be...
-
Sales Associate
3 weeks ago
Montgomery, Alabama, United States Chico's Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Customer Experience: Model and promote the Most Amazing Personal...
-
Sales Associate
3 weeks ago
Montgomery, Alabama, United States Chico's Full timeJob Summary:The Sales Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth in our chic boutique setting.Key Responsibilities:Provide personalized product recommendations to customers, utilizing in-depth knowledge of our fashion offerings.Maintain a high level of product knowledge, staying...
-
Customer Service Representative
4 weeks ago
Montgomery, Alabama, United States Winn-Dixie Full timeKey Responsibilities: Provide exceptional customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner. Accurately and efficiently operate cashiering equipment, recognizing all forms of tender and providing the correct change. Maintain a clean and organized store environment by stocking front-end products and...
-
Customer Support Specialist
4 weeks ago
Montgomery, Alabama, United States LanceSoft Full timeJob Summary: We are seeking a highly skilled and motivated Customer Engineer to join our team at LanceSoft. As a Customer Engineer, you will be responsible for installing, maintaining, and repairing equipment within an assigned territory/region to ensure continuity of customer operations and high levels of customer satisfaction. Key Responsibilities: ...
-
Bilingual Customer Service Representative
3 weeks ago
Montgomery, Alabama, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...
-
Learning Experience Designer
3 weeks ago
Montgomery, Alabama, United States C2 Technologies Full timeAbout the RoleC2 Technologies is seeking a skilled Instructional Systems Designer to join our team. As an Instructional Systems Designer, you will play a crucial role in creating innovative learning solutions for our clients.Key Responsibilities:Consult with subject matter experts to determine the efficiency of their course designsTransfer courses into...
-
Bilingual Customer Service Representative
4 weeks ago
Montgomery, Alabama, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any concerns they may have.Key ResponsibilitiesProvide exceptional...
-
Customer Service Representative
3 weeks ago
Montgomery, Alabama, United States Sherwin-Williams Full timeJob SummaryThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Key ResponsibilitiesAssist customers in person and over the phone by determining...
-
Community Retail Specialist
3 weeks ago
Montgomery, Alabama, United States Apple Full timeCommunity Specialist RoleAt Apple, we're looking for a talented Community Specialist to join our team. As a Community Specialist, you will be responsible for demonstrating your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations by...
-
Consumer Loan Specialist
3 weeks ago
Montgomery, Alabama, United States CURO Financial Technologies Full timeJob SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at CURO Financial Technologies. As a Consumer Loan Specialist, you will be responsible for welcoming and assisting every customer in a professional manner, processing loan applications, and educating customers on all product offerings. Key...
-
Quality Assurance Specialist
4 weeks ago
Montgomery, Alabama, United States MOBIS Full timeJob Summary:The Quality Control Specialist position at MOBIS is responsible for ensuring the quality of products and processes. The incumbent will evaluate process quality concerns, develop countermeasures, and ensure compliance with customer requirements and TS/ISO standards.Key Responsibilities: Participate in process quality initiatives, including...
-
Custodial Quality Assurance Specialist
4 weeks ago
Montgomery, Alabama, United States Global Connections to Employment Full timeJob SummaryGlobal Connections to Employment (GCE) is a nationwide team providing jobs for people with significant disabilities, including our war-wounded veterans. We are seeking a Custodial Quality Assurance Specialist to join our team.Key ResponsibilitiesThe Custodial Quality Assurance Specialist will be responsible for ensuring the quality of custodial...