Evening Operations Manager Trainee

Job Summary

As an Evening Operations Manager Trainee at Hannaford Supermarkets, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service. You will build strong relationships with associates and customers, promote a positive culture, and ensure store conditions are maintained at the highest level.

Key Responsibilities

* Foster a positive and inclusive work environment to retain associates and customers.
* Ensure all quality standards are met, and department operations are managed in accordance with established practices.
* Maintain the department's appearance and presentation, and ensure accurate records of production, shrink, sales, and inventory.
* Supervise performance of all duties and responsibilities of assigned department associates, and provide recognition of accomplishments and constructive counseling when necessary.
* Treat all co-workers with fairness, dignity, and respect, and ensure compliance with company policies and procedures.

Requirements

* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service, and communication skills.
* Excellent organizational skills and ability to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgment in solving problems, making decisions, and handling complaints.
* Ability to lead and manage associates throughout multiple departments, and maintain solid communication with the management team and all associates in the store and throughout the organization.

Preferred Requirements

* Assist in attaining financial objectives, including sales, payroll percent, gross margin, shrink, and MPP net percent effectiveness.
* Ensure all company policies and procedures are followed, and foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity, and respect, and provide recognition of accomplishments and constructive counseling when necessary.
* Ensure the maintenance of the store's appearance and presentation, and ensure quality conditions of all products.

Physical Requirements

* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.

Equal Opportunity Employer

Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

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