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Restaurant Operations Manager

2 months ago

Portsmouth, Virginia, United States SONIC Drive-In Full time

About SONIC Drive-In

SONIC Drive-In is a leading American fast-food chain with a rich history dating back to 1953. With over 3,500 locations across the country, we're committed to delivering exceptional customer experiences and fostering a positive work environment.

Job Summary

We're seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you'll play a critical role in ensuring seamless operations, providing excellent customer service, and leading a team of dedicated associates.

Key Responsibilities

  • Lead by Example: Demonstrate exceptional leadership skills, setting the tone for a positive and productive work environment.
  • Operational Excellence: Ensure efficient food preparation, service, and sanitation practices, maintaining high standards of quality and safety.
  • Customer Satisfaction: Foster a culture of exceptional customer service, ensuring every guest leaves satisfied and eager to return.
  • Team Development: Mentor and develop a team of skilled associates, providing guidance and support to ensure their success.
  • Problem-Solving: Proactively address customer concerns, resolving issues in a timely and professional manner.

Requirements

  • Drive and Determination: Possess a strong passion for delivering exceptional results and a commitment to excellence.
  • Confidence and Resourcefulness: Demonstrate confidence in decision-making, problem-solving, and resourcefulness in a fast-paced environment.
  • Team-Working Skills: Showcase exceptional teamwork and collaboration skills, leading by example and fostering a positive team dynamic.
  • Verbal Communication Skills: Possess excellent verbal communication skills, ensuring clear and effective communication with team members, customers, and management.
  • Initiative and Adaptability: Demonstrate a proactive approach to problem-solving, adapting to changing situations and priorities.

What We Offer

  • Competitive Compensation: Enjoy a competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for Growth: Develop your skills and advance your career within our dynamic and growing organization.
  • Fun and Supportive Work Environment: Join a team that values camaraderie, teamwork, and a positive work-life balance.