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Office Assistant

1 month ago

Manhattan, Kansas, United States Merry Maids of Manhattan, KS Full time
Job Summary

Merry Maids of Manhattan, KS is seeking a highly organized and detail-oriented Office Assistant to provide administrative support to our team. As an Office Assistant, you will be responsible for providing general facilities administration support, including data entry, system updates, and customer service.

Key Responsibilities
  • Complete daily close out process in the system, inputting data for time spent at customers' homes, mileage, and updating customer information.
  • Create and update schedules with new customer information and provide team members with daily appointments/routes.
  • Schedule sales bids and generate ancillary revenue through additional services such as refrigerator, oven, and window cleaning services.
  • Assist with new hire paperwork, orientation, and training.
  • Ensure HR compliance of the branch, including associate files, I-9s, bulletin board postings, payroll, and annual safety training.
  • Answer phones and direct calls to the appropriate party.
  • Confirm customer appointments.
  • Prepare laundry for the following day.
  • Occasionally function as a team member or solo cleaner as needed.
Requirements
  • High school diploma/general education degree (GED) plus 2 years of customer service experience.
Preferred Skills
  • Personal time management and organizational skills.
  • Verbal and written communication skills.
  • Dependable and adaptable to operate within a fast-paced work environment.
  • Ability to drive to customer homes as needed.
  • Ability to differentiate between variously colored cleaning products by identifying the color or product name.
  • Ability to define specific uses of cleaning products.
  • Ability to read and understand cleaning instructions indicated on customized service reports.
  • Microsoft Office applications (Word, Outlook, PowerPoint, Excel).