Current jobs related to Customer Experience Director - Marietta, Georgia - Milano Di RougeMaking Dreams Reality (MDR), LLC

  • Wound Care Specialist

    4 weeks ago

    Marietta, Georgia, United States Medical Director Services PC Full time

    Wound Care Nurse Practitioner Job OpportunityMedical Director Services PC is seeking a highly skilled Wound Care Nurse Practitioner to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality wound care services to patients in skilled nursing facilities in the Marietta, GA area.Key Responsibilities:Provide...

  • Customer Experience Specialist

    4 weeks ago

    Marietta, Georgia, United States Northwest Exterminating Full time

    About Northwest ExterminatingWe are a leading provider of pest control services in the Southeast, with over 65 years of experience and a strong commitment to customer satisfaction.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will...

  • Customer Experience Ambassador

    7 days ago

    Marietta, Georgia, United States Jim 'N Nick's BBQ Full time

    Customer Service Role at Jim 'N Nick's BBQAs a Customer Experience Ambassador at Jim 'N Nick's BBQ, you will be responsible for delivering exceptional service to our guests. This includes welcoming them warmly, addressing their inquiries, and resolving any issues promptly and professionally.Key Responsibilities:Welcome guests warmly and provide personalized...

  • Customer Experience Representative

    1 month ago

    Marietta, Georgia, United States Mister Car Wash Full time

    Be Part of a Dynamic Team at Mister Car WashWe're seeking a Guest Service Specialist to join our team at Mister Car Wash. As a key member of our team, you'll have the opportunity to work in a fast-paced environment, build strong relationships with customers, and contribute to the success of our company.Key Responsibilities:Work collaboratively with our team...

  • Customer Experience Sales Associate

    1 month ago

    Marietta, Georgia, United States Scenthound Marietta, GA Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales & Front Desk Associate to join our team at Scenthound Corporate Scenters. As a key member of our sales team, you will be responsible for driving membership sales, providing exceptional customer service, and contributing to the overall success of our business.Key ResponsibilitiesDrive...

  • Customer Service Director

    2 weeks ago

    Marietta, Georgia, United States Milano Di RougeMaking Dreams Reality (MDR), LLC Full time

    Job OverviewAt Milano Di Rouge, we're seeking a seasoned Customer Service Manager to lead our customer service team in delivering exceptional experiences. This role is crucial for maintaining and enhancing customer satisfaction and loyalty through effective communication, problem resolution, and team leadership.Key Responsibilities:Develop and implement...

  • Customer Service Director

    1 month ago

    Marietta, Georgia, United States Milano Di RougeMaking Dreams Reality (MDR), LLC Full time

    Job Title: Customer Service ManagerAt Milano Di Rouge/Making Dreams Reality (MDR), LLC, we are seeking a highly skilled Customer Service Manager to lead our customer service team in delivering exceptional service experiences to our customers.Key Responsibilities:Develop and implement strategies to enhance the overall customer experience, ensuring consistent,...

  • Sales Associate

    7 days ago

    Marietta, Georgia, United States Carter'sOshKosh Full time

    Customer Experience ExpertCarter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases. You...

  • Sales Associate

    2 weeks ago

    Marietta, Georgia, United States Carter'sOshKosh Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Carters/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.Key Responsibilities:Welcome and assist customers with a warm greeting and provide...

  • Sales Associate

    5 days ago

    Marietta, Georgia, United States Chico's Full time

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key Responsibilities:Drive sales growth by utilizing sales...

  • Director of Engineering

    1 month ago

    Marietta, Georgia, United States Cortavo Full time

    Job Overview:We are seeking a seasoned Engineering Director to join our leadership team at Cortavo. This role is essential to our managed IT services growth and success, bridging the gap between technical excellence and customer satisfaction. The ideal candidate will enjoy engaging with customers to understand their IT environments, business goals, and...

  • Store Director

    4 weeks ago

    Marietta, Georgia, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and experienced Store Director to join our team at TJ Maxx. As a Store Director, you will be responsible for leading a high-volume store location and driving sales growth through effective merchandising, operations, customer service, and human resources management.Key ResponsibilitiesDevelop and implement...

  • Performance Team Director

    4 days ago

    Marietta, Georgia, United States Ulta Beauty Full time

    At Ulta Beauty, we're seeking a highly skilled Performance Team Director to lead our operations team to success. With a focus on driving top-line sales growth, this role is ideal for a seasoned professional looking to make a lasting impact.About UsAs a leading beauty retailer, Ulta Beauty is committed to providing an exceptional customer experience and...

  • Operations Director

    1 month ago

    Marietta, Georgia, United States First Watch Restaurants Full time

    Job Title: Director of OperationsFirst Watch Restaurants is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence across our restaurants, ensuring exceptional customer experiences, and fostering a positive and productive work...

  • Operations Director

    1 month ago

    Marietta, Georgia, United States First Watch Restaurants Full time

    Job Title: Director of OperationsFirst Watch Restaurants is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence across our restaurants, ensuring exceptional customer experiences, and fostering a positive and productive work...

  • Director of Financial Aid

    4 weeks ago

    Marietta, Georgia, United States Life University Full time

    Director of Financial AidLife University is seeking a highly skilled and experienced Director of Financial Aid to lead our financial aid team. As a key member of our student administration department, you will be responsible for managing financial aid processes and staff to ensure a strong commitment to customer service and problem-solving.Key...

  • Operations Director

    4 weeks ago

    Marietta, Georgia, United States The McGee Group Full time

    Operations Director Job DescriptionThe McGee Group is seeking an experienced Operations Director to oversee the distribution side of our company. As a key member of our leadership team, you will be responsible for optimizing logistics, warehouse management, and supply chain processes to ensure seamless operations and drive business growth.Key...

  • Business Development Director

    1 week ago

    Marietta, Georgia, United States IQVIA Full time

    Job SummaryWe are seeking a highly skilled Business Development Director to join our team at IQVIA Laboratories. As a Business Development Director, you will be responsible for securing and retaining business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical...

  • Seasonal Sales Associate

    5 days ago

    Marietta, Georgia, United States Tailored Brands Inc Full time

    We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tailored Brands Inc. As a Seasonal Sales Associate, you will be responsible for delivering an exceptional customer experience across multiple businesses, including retail, rental, and custom clothing sales.Key Responsibilities:Engage with customers to...

  • Seasonal Sales Associate

    4 weeks ago

    Marietta, Georgia, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tailored Brands Inc. As a Seasonal Sales Associate, you will play a critical role in delivering an exceptional customer experience across multiple business units within our store location.Key ResponsibilitiesEngage with customers to build...

Customer Experience Director

2 months ago

Marietta, Georgia, United States Milano Di RougeMaking Dreams Reality (MDR), LLC Full time
Job Summary

Milano Di Rouge/Making Dreams Reality (MDR), LLC is seeking a highly skilled Customer Service Manager to lead our customer service team in delivering exceptional service experiences to our customers.

Key Responsibilities
  • Team Leadership: Lead the customer service team by example, providing training, guidance, and support to ensure they are equipped to deliver outstanding service.
  • Customer Experience Strategy: Develop and implement strategies to enhance the overall customer experience, ensuring consistent, high-quality interactions at every touchpoint.
  • Complex Issue Resolution: Handle complex customer service issues, providing solutions that align with the brand's values while ensuring customer satisfaction and loyalty.
  • Performance Analysis: Track and analyze customer service performance against key metrics, identifying areas for improvement and implementing strategies to enhance service levels.
  • Communication: Foster a strong communication line between the customer service team and other departments, ensuring that customer insights inform business decisions.
  • Policies and Procedures: Review and update customer service policies and procedures to adapt to changing customer needs and business goals.
  • Technology and Tools: Oversee the selection and implementation of customer service tools and technology to improve efficiency and the quality of customer interactions.
Qualifications
  • Education: Bachelor's degree in Business Administration, Communication, or a related field.
  • Experience: 3+ years of experience in customer service management, preferably in the fashion or luxury retail sector.
  • Leadership: Proven track record of leading a customer service team to achieve exceptional performance.
  • Problem-Solving: Strong problem-solving skills and the ability to make quick, effective decisions.
  • Communication: Excellent verbal and written communication skills.
  • Customer Service Knowledge: Deep understanding of customer service tools, practices, and technologies.
  • Empathy: Empathy and a genuine desire to solve customer issues and enhance their experience with the brand.