ECommerce Fulfillment Coordinator

2 weeks ago


Corona, California, United States Interstate Personnel Full time
Job Overview

Position: ECommerce Fulfillment Coordinator

Company: Interstate Personnel

This role focuses on the efficient management of order fulfillment processes within the eCommerce sector, specifically for learning toys sold through various online marketplaces.

Role Summary:

The ECommerce Fulfillment Coordinator is tasked with overseeing the processing of incoming and outgoing orders across multiple eCommerce platforms, ensuring timely shipment and delivery of products. Proficiency in Microsoft Excel is essential, particularly in utilizing functions such as VLOOKUP, HLOOKUP, and Pivot Tables.

Key Responsibilities:

  • Oversee the monitoring of incoming orders from retail and wholesale channels, ensuring all transactions are accurately captured and processed promptly.
  • Work closely with the wholesale team to validate and manage necessary documentation for wholesale orders, ensuring precise and timely processing.
  • Coordinate with warehouse personnel to prepare all required shipping documentation for both domestic and international orders, including packing slips and shipping labels.
  • Act as a liaison between eCommerce customers and the warehouse team, ensuring compliance with routing guides and maintaining high standards of accuracy in order fulfillment.
  • Manage the scheduling of pickups and foster relationships with shipping carriers.
  • Collaborate with the Amazon FBA Sales Team to prepare and process orders and shipping documents related to FBA inventory based on sales forecasts.
  • Sort and print packing slips and shipping labels for FBA orders, ensuring efficient processing of inventory replenishment.
  • Perform additional related duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • 1-2 years of experience in eCommerce, logistics, or order processing.
  • Minimum of 1 year of relevant experience in a logistics role.
  • Proficient in computer usage, including Google Suite and MS Office, with intermediate skills in MS Excel.
  • Experience with ERP systems (NetSuite preferred) and RF logistics platforms is advantageous.
  • Hands-on experience with Amazon FBA shipments from the seller's perspective is a plus.


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