Pool Maintenance and Repair Director

2 days ago


Costa Mesa, California, United States Premier Aquatics Full time
Job Description

Premier Aquatics is seeking an experienced Service Manager to oversee daily operations, manage a team of technicians, and ensure top-quality pool service for our customers. The ideal candidate will have a strong leadership background, excellent organizational skills, and a passion for delivering exceptional customer service.

The Service Manager will be responsible for supervising pool maintenance and repair services, managing customer relationships, handling scheduling and logistics, and ensuring that all work is performed in compliance with safety regulations and company standards. This role requires full-time hours with flexible scheduling and the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Team Leadership: Manage, train, and mentor a team of commercial pool service technicians to ensure quality performance and adherence to company standards.
  • Scheduling and Coordination: Oversee and coordinate service schedules, assigning tasks and ensuring the timely completion of all work orders for commercial clients.
  • Residential and Commercial Pool Maintenance: Perform and supervise routine maintenance of commercial pool equipment, including cleaning, water testing, and chemical balancing.
  • Troubleshooting and Repair: Diagnose and resolve issues with pool equipment such as pumps, filters, heaters, and automation systems, ensuring optimal functionality.
  • Client Management: Serve as the primary point of contact for commercial clients, addressing inquiries and providing solutions to maintain client satisfaction.
  • Compliance and Safety Inspections: Ensure pool facilities meet local and state safety regulations, conducting routine inspections for compliance.
  • Inventory and Supply Management: Manage inventory of chemicals, equipment, and supplies, placing orders as necessary to maintain efficient operations.
  • Budgeting and Reporting: Monitor operational costs, manage budgets for supplies and maintenance, and prepare reports for senior management.
  • Quality Control: Ensure that all services meet Premier Aquatics' high standards of quality, safety, and reliability.

Requirements:

  • High school diploma or equivalent; certification in pool maintenance or a related field is a plus.
  • Proven experience in managing pool service operations, preferably in a commercial setting.
  • In-depth knowledge of commercial pool equipment, water chemistry, and maintenance best practices.
  • Strong leadership and team management skills, with a focus on mentoring and performance improvement.
  • Ability to troubleshoot and repair commercial pool equipment efficiently.
  • Strong customer service skills with the ability to manage commercial client relationships.
  • Familiarity with local and state regulations governing commercial pool maintenance and safety.
  • Ability to manage service schedules, oversee multiple accounts, and coordinate service teams effectively.
  • Proficiency in inventory management, budgeting, and reporting.
  • Detail-oriented with a strong commitment to safety and high-quality service delivery.
  • Valid driver's license with a clean driving record.

Estimated Salary: $67,000 - $70,000 per year



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