Receptionist - Part Time

4 days ago


Waterloo, New York, United States Wilkins RV Full time
Job Summary

We are seeking a highly skilled and organized Receptionist to join our team at Wilkins RV. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities
  • Answer all incoming phone calls and greet all incoming customers in a prompt, friendly, and professional manner.
  • Direct customers to the appropriate personnel or department, ensuring a warm and friendly first impression of the dealership.
  • Coordinate the check-in of all incoming new vehicles, processing all necessary paperwork and completing the computer input of the vehicle.
  • Perform miscellaneous administrative tasks for the sales department, including entering ordered new vehicles into the IDS computer system and maintaining new vehicle pricing.
  • Maintain a clean and professional appearing reception desk area and customer lounge, ensuring a welcoming environment for our customers.
  • Manage the flow of customer traffic to ensure that all customers are being waited on in a timely and professional manner.
Requirements

We are looking for a highly motivated and organized individual with excellent communication skills and a passion for providing exceptional customer service. The ideal candidate will have a one-year certificate from college or technical school, or three to six months related experience and/or training, or an equivalent combination of education and experience.

The successful candidate will be able to effectively greet all incoming guests and direct them to the appropriate person or department, handle all incoming calls promptly and professionally, and provide administrative support to the sales department.

About Us

Wilkins RV is a proud dealer of new and pre-owned motor homes, travel trailers, fifth wheels, toy haulers, and tent campers from top names like Heartland, Forest River, Grand Design, Newmar, Alliance, Coachmen, and more. We are committed to providing our customers with exceptional experiences and a wide selection of top-quality RVs at the right price.

We are a family-owned business with a proud heritage spanning three generations in the RV industry and the community. Our team is passionate about providing exceptional customer service and ensuring that our customers have a comfortable and enjoyable experience when visiting our dealerships.



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