POSITION SUMMARY
The Host/Hostess plays a crucial role in ensuring a friendly and inviting atmosphere for all patrons of the restaurant. This position requires a comprehensive knowledge of the menu, greeting guests warmly, anticipating their needs, seating them appropriately, and managing payment transactions. The primary goal is to provide outstanding service while embodying the core values of Lago Resort & Casino LLC.

• Oversee seating arrangements within the dining area
• Facilitate the workflow among wait staff and bus personnel
• Foster positive interactions with guests and team members
• Engage in pre-shift discussions with enthusiasm
• Comply with company standards and protocols
• Support colleagues as necessary
• Manage reservations and verify their details
• Exhibit a professional and courteous attitude at all times

WORKING CONDITIONS
The Host/Hostess must possess effective communication skills, thrive in a dynamic environment, and be ready for extended periods of standing, including evenings, weekends, and holidays.

JOB QUALIFICATIONS
Candidates should hold a high school diploma or GED; experience in cashiering is advantageous. A friendly demeanor, strong communication abilities, and a positive work ethic are vital. The capacity to maintain concentration in a bustling setting is essential, along with attention to detail and a dedication to high standards of service.

• Complete necessary training programs
• Acquire required licenses
• Adhere to all local regulations and laws
• Ensure compliance with company policies regarding gaming regulations