Retail Sales Lead
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Part-Time Sales Lead to join our team at Fabletics. As a Sales Lead, you will be responsible for providing exceptional customer service and support in sales and operations.
Key Responsibilities:
- Provide a best-in-class retail store customer experience and support in sales and operations.
- Enable customers to shop seamlessly between our website and retail stores using cutting-edge technology.
- Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help customers live their passion.
- Drive customer engagement inside and outside of the store environment through store events, promotions, and community projects.
- Provide training and immediate feedback on our Customer Experience Playbook and other performance expectations.
- Work in coordination with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
- Communicate inventory and training needs to the Store Manager to increase the overall customer experience.
- Maintain store-merchandising guidelines to make the store easy to shop and add value to the customer's purchase journey.
- Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
- Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
- Maintain personal sales and achieve sales goals.
- Unpack boxes for inventory as required.
Requirements:
- 1-year minimum of work experience within a retail environment.
- Prior retail management experience is a plus.
- Knowledge and familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
- Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
- Familiarity with retail inventory and P.Flexibility in work hours, open to work evenings, weekends, and national holidays.
- Applicants must be 18 years of age or older.
About Fabletics:
Fabletics is a part of TechStyle Fashion Group, a globally integrated operations and services provider behind some of the fastest-growing online fashion brands in history. We help brands launch, scale, and grow across product categories and geographically. Our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that is unrivaled in the fashion industry.
We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals who are driven by passion for creating an inclusive space for all.
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