Retail Sales Stock Associate

4 weeks ago


Durham, North Carolina, United States AFR Furniture Rental Full time

Job Summary:

The Retail Hybrid position at AFR Furniture Rental is a dynamic role that requires a customer-focused individual to provide exceptional service, sales assistance, and oversee the general operations of the retail store. This position involves assisting the retail team by moving furniture onto and off the sales floor as directed.

Key Responsibilities:

  • Provide quality customer service, including assistance with purchases, suggestive selling, and product information.
  • Assist customers by maintaining knowledge of store products and pricing.
  • Operate the sales machine and the cash register accurately, and return appropriate change as needed.
  • Maintain a neat and orderly store, including dusting and vacuuming.
  • Prepare and maintain product displays on the retail sales floor as requested.
  • Report any theft or suspected theft by customers or employees to management immediately.
  • Provide support in other areas of business operations as requested.
  • Build and maintain an understanding of the stores products and price information to assist with stock levels in the assigned location.
  • Remove sold product from the sales floor and prepare for customer pickup and delivery.
  • Pull product for delivery and move to staging area for loading.
  • Pull product for pick up, move to staging area and assist the customer as directed.
  • Utilize proper material handling procedures to reduce injury and/or product damage.
  • Move stock as directed by the store manager to merchandise the sales floor.
  • Assemble or disassemble any furniture as directed by the store manager or assistant store manager.
  • Maintain a neat and orderly sales floor and stock area, including cleaning and touching up product.
  • Maintain and clean product on the salesfloor.
  • Maintain and clean restrooms, interior and exterior common areas as directed.
  • Report any theft or suspected theft by customers or employees to management immediately.

Additional Skills/Requirements:

  • Good oral communication skills, as well as written and reading.
  • Customer Service oriented and excels in customer relations.
  • Demonstrated professionalism and attention to detail and time management skills.
  • Available to work overtime, holidays, and weekends as needed.

Education:

  • High School Diploma or equivalent.
  • Language proficiency in English and Spanish is preferable, verbal and written.

Experience:

  • Experience is preferred, but not mandatory, as training is available.

Physical and Mental Qualifications:

  • The job requires standing and walking for extended periods.
  • The ability to perform simple tasks, rational thinking, and numerical calculations is required.
  • This job requires rearranging the furniture on the sales floor.
  • Ability to lift up to 75 pounds.


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