Insurance Account Service Representative
3 days ago
Zurich North America is looking for an Insurance Account Service Representative to join our National Accounts - Construction Casualty team. As a key member of our underwriting team, you will support and work closely with experienced Underwriters in the review and analysis of risks. This role offers the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
The ideal candidate will have a Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area. Alternatively, they may hold a Zurich Certified Insurance Apprentice certification with an Associate Degree and no prior experience in the mentioned fields. The successful candidate will also possess strong verbal and written communication skills, as well as superior skills in relationship building, active listening with customers and coworkers.
This role requires 5% travel, and the selected candidate will be based out of Pittsburgh, PA. They will have the flexibility to work on a hybrid basis, partnering with their manager to set a flexible work schedule that supports them, our customers, and our brokers and agents. While this position will be based out of Pittsburgh, PA, the candidate will be required to meet with our agents and brokers in the marketplace three days per week.
In this role, you will be responsible for:
- Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
- FOLLOWs instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
- Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
- Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager.
We offer a comprehensive employee benefits package and competitive compensation, including an estimated salary of $55,000 - $65,000 per year, depending on qualifications and experience. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
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