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Patient Services Coordinator
2 months ago
Join Our Team
Broad Top Area Medical Center, a network of 12 healthcare facilities in Huntingdon County, PA, is looking for a dedicated Patient Services Coordinator to manage all facets of a patient's visit, focusing on front desk operations, medical documentation, and referral processes:
- Opportunities available for permanent positions at a specific healthcare facility or as a versatile team member across various locations, adapting as necessary.
- Greet patients and visitors warmly; address inquiries or direct them to appropriate personnel.
- Organize appointments for healthcare providers to enhance patient satisfaction, optimize provider schedules, and ensure efficient use of examination and treatment areas.
- Process patient registrations, update personal and insurance details, handle payments, and issue receipts. Ensure daily cash drawer reconciliation.
- Exhibit the knowledge and skills required to assist patients of all ages, from infants to seniors.
- Maintain patient records with professionalism and confidentiality; facilitate the transfer of medical documents as needed. Assist patients or guardians with referral requirements.
- Healthcare providers will specify referral timelines. Collect necessary personal and billing information, as well as transportation needs and other pertinent details from patients or guardians.
- Coordinate referrals for specialist consultations or schedule appointments with ancillary services.
Candidate Qualifications:
- High school diploma; further education is encouraged.
- Experience in medical or general office settings.
- Exceptional customer service abilities.
- Familiarity with medical terminology.
- Effective communication skills across all levels of staff.
- Proficient in computer usage and general office machinery.
This role offers a competitive salary and a comprehensive benefits package, including health, vision, and dental insurance, disability coverage, life insurance, paid time off, and a retirement plan.
This is an excellent full-time opportunity within a community-focused organization that delivers extensive primary and preventive healthcare services.
Broad Top Area Medical Center is an equal opportunity employer.
