Dispensary Associate

2 days ago

Dania Beach, Florida, United States Trulieve Full time
Job Summary:

The Dispensary Associate is responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects. This role requires knowledge of various products and their effects, as well as excellent customer service skills. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.

Key Responsibilities:
  • Provide exceptional customer service to customers, guests, and coworkers.
  • Provide empathy and compassion to patients.
  • Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
  • Assist Managers and Shift Supervisors with returns in accordance with company policy.
  • Prepare and process patient orders in a timely and efficient manner.
  • Follow Trulieve Policies and Procedures.
  • Work directly with the leader on duty to enhance the customer experience.
  • Assist customers with any product or device issues.
  • Work with leadership and management to find solutions to customer issues.
  • Document customer issues and concerns on the customer's profile.
  • Maintain a clean and well-stocked workstation throughout the shift.
  • Any other task(s) as assigned by Management.


Additional Responsibilities:
  • Must possess a valid driver's license and clear driving record to fulfill delivery driver role.
  • Follow all Trulieve Policies and Procedures as delivery associate.


Requirements:
  • High-school diploma or equivalent and experience in the field or in a similar field.
  • Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
  • Prior experience, preferably in retail and/or customer service area is a plus.
  • Must have prior cash handling experience.
  • Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
  • Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
  • Must be able to work effectively without supervision and in a team environment.
  • Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
  • Able to understand and follow written/oral instructions.
  • Ability to interact with customers and team members respectfully and politely.
  • Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
  • Must possess the mental and physical capacities necessary to perform the job duties.
  • Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
  • Must be able to pass a comprehensive background record check.


Work Schedule:
  • Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
  • This position will work up to 25 hours per week and will be available 'after hours' based on business needs.

  • Dispensary Associate

    4 weeks ago

    Dania Beach, Florida, United States Trulieve Full time

    Dispensary Associate Job DescriptionAt Trulieve, we're dedicated to providing exceptional patient care and a unique customer experience. As a Dispensary Associate, you'll play a vital role in guiding customers through their journey into cannabis, educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide...

  • Dispensary Associate

    1 month ago

    Dania Beach, Florida, United States Trulieve Full time

    About the RoleWe are seeking a highly motivated and compassionate Dispensary Associate to join our team at Trulieve. As a key member of our retail team, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients.Key ResponsibilitiesProvide empathetic and knowledgeable support to patients,...

  • Dispensary Associate

    7 days ago

    Hallandale Beach, Florida, United States Trulieve Full time

    Job Title: Dispensary AssociateTrulieve is seeking a Dispensary Associate to join our team. As a Dispensary Associate, you will be responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide exceptional customer service to customers, guests, and...

  • Dispensary Associate

    3 days ago

    Hallandale Beach, Florida, United States Trulieve Full time

    Job Title: Dispensary AssociateAt Trulieve, we are seeking a highly motivated and customer-focused Dispensary Associate to join our team. As a Dispensary Associate, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless shopping experience.Key Responsibilities:Provide...

  • Dispensary Associate

    3 weeks ago

    Hallandale Beach, Florida, United States Trulieve Full time

    Dispensary Associate Job DescriptionAt Trulieve, we're dedicated to providing exceptional patient care and a unique customer experience. As a Dispensary Associate, you'll play a vital role in guiding customers through their journey into cannabis, educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide...

  • Dispensary Associate

    1 month ago

    Deerfield Beach, Florida, United States iAnthus Capital Full time

    Dispensary Associate Job DescriptionWe are seeking a highly motivated and customer-focused Dispensary Associate to join our team at GrowHealthy, a leading cannabis company in Florida. As a Dispensary Associate, you will play a critical role in providing exceptional patient care and ensuring a seamless customer experience.Key Responsibilities:Patient...

  • Dispensary Associate

    6 days ago

    Panama City Beach, Florida, United States Trulieve Full time

    Dispensary Associate Job DescriptionAt Trulieve, we are seeking a highly motivated and customer-focused Dispensary Associate to join our team. As a Dispensary Associate, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients.Key Responsibilities:Provide exceptional customer service to...

  • Dispensary Associate

    4 weeks ago

    Fort Myers Beach, Florida, United States Trulieve Full time

    Dispensary Associate Job DescriptionAt Trulieve, we're dedicated to providing exceptional patient care and a unique customer experience. As a Dispensary Associate, you'll play a vital role in guiding customers through their journey into cannabis, educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide...

  • Dispensary Associate

    6 days ago

    West Palm Beach, Florida, United States Trulieve Full time

    Job Title: Dispensary AssociateTrulieve is seeking a Dispensary Associate to join our team. As a Dispensary Associate, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless shopping experience.Key Responsibilities:Provide empathetic and compassionate support to...

  • Dispensary Associate

    5 days ago

    Fort Myers Beach, Florida, United States Trulieve Full time

    About the RoleWe are seeking a highly motivated and customer-focused Dispensary Associate to join our team at Trulieve. As a Dispensary Associate, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless shopping experience.Key ResponsibilitiesProvide empathetic and...

  • Dispensary Associate

    1 month ago

    Hallandale Beach, Florida, United States Trulieve Full time

    About the RoleWe are seeking a highly motivated and customer-focused Dispensary Associate to join our team at Trulieve. As a key member of our retail team, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our patients.Key ResponsibilitiesProvide personalized support to patients, answering...

  • Dispensary Associate

    6 days ago

    Daytona Beach, Florida, United States Trulieve Full time

    Job Title: Dispensary AssociateAt Trulieve, we are dedicated to providing exceptional patient care and service in the cannabis industry. We are seeking a highly motivated and customer-focused Dispensary Associate to join our team.Key Responsibilities:Provide exceptional customer service to patients and guests, ensuring a positive and personalized...

  • Dispensary Associate

    3 weeks ago

    West Palm Beach, Florida, United States Trulieve Full time

    Dispensary Associate Job DescriptionAt Trulieve, we're dedicated to providing exceptional patient care and a unique shopping experience. As a Dispensary Associate, you'll play a vital role in guiding customers through their journey into cannabis, educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide...

  • Dispensary Associate

    6 days ago

    Fort Myers Beach, Florida, United States Trulieve Full time

    Job Title: Dispensary AssociateAt Trulieve, we're committed to providing exceptional patient care and a unique customer experience. As a Dispensary Associate, you'll play a vital role in guiding customers through their journey into cannabis, educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide exceptional...

  • Dispensary Associate

    1 month ago

    Panama City Beach, Florida, United States Trulieve Full time

    Job SummaryThe Dispensary Associate is a key member of our team, responsible for providing exceptional customer service and guiding customers through their cannabis journey. As a Dispensary Associate, you will be knowledgeable about our products and their effects, and will be able to communicate this information to customers in a clear and concise manner.Key...

  • Dispensary Associate

    4 weeks ago

    Fort Myers Beach, Florida, United States Trulieve Full time

    Job Title: Dispensary AssociateTrulieve is seeking a Dispensary Associate to join our team. As a Dispensary Associate, you will be responsible for guiding customers through their cannabis journey, educating them on the benefits and potential side effects of various products. You will need to be knowledgeable about our products and provide exceptional...

  • Dispensary Associate

    4 days ago

    Hallandale Beach, Florida, United States Trulieve Full time

    Job SummaryThe Dispensary Associate is a key member of our team, responsible for providing exceptional customer service and guiding patients through their cannabis journey. This role requires a strong knowledge of our products and a passion for delivering a world-class customer experience.Key ResponsibilitiesProvide personalized service to patients,...

  • Dispensary Associate

    3 weeks ago

    West Palm Beach, Florida, United States Trulieve Full time

    Dispensary Associate Job DescriptionTrulieve is seeking a Dispensary Associate to join our team. As a Dispensary Associate, you will be responsible for providing exceptional customer service to patients, guiding them through their journey into cannabis, and educating them on the benefits and potential side effects of our products.Key Responsibilities:Provide...

  • Dispensary Associate

    3 days ago

    Apollo Beach, Florida, United States Trulieve Full time

    Job SummaryThe Dispensary Associate is a vital member of the Trulieve team, responsible for providing exceptional customer service and guiding patients through their cannabis journey. This role requires a strong understanding of cannabis products and their effects, as well as excellent communication and interpersonal skills.Key ResponsibilitiesProvide...

  • Dispensary Associate

    1 month ago

    West Palm Beach, Florida, United States Trulieve Full time

    About the RoleWe are seeking a highly motivated and compassionate Dispensary Associate to join our team at Trulieve. As a key member of our retail team, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients.Key ResponsibilitiesProvide empathetic and knowledgeable support to patients,...