Technical Services Coordinator

2 days ago


NC United States Lockton, Inc. Full time
Job Summary:

The Technical Services Assistant will provide technical support to the Commercial Insurance department. This role is responsible for the new and renewal process and will assist the unit in other technical and clerical duties as assigned. The ideal candidate will have a strong understanding of commercial property/casualty coverages and be able to work in a deadline-driven environment.

Key Responsibilities:
  • Assist in the new and renewal business process by entering data, verifying accuracy, and completing certificates as directed by the account team.
  • Fulfill daily certificate requests for clients, following Lockton's quality procedures to ensure compliance.
  • Obtain flood determinations as needed for insured locations.
  • Prepare correspondence and make calls to account teams, certificate holders, or clients as needed in a timely and professional manner.
  • Save all correspondence electronically.
  • Perform other work-related duties as instructed by the account team.
  • Protect the confidentiality of information learned during the performance of duties.
Requirements:

  • Bachelor's degree in Business or a related field and/or equivalent education or work experience.
  • Strong working knowledge of MS Office Suite.
  • Strong attention to detail and customer service skills required.
  • Ability to work in a deadline-driven environment.


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